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Sinitha Bhasi, Workplace Service Delivery Specialist

Sinitha Bhasi

Workplace Service Delivery Specialist·Accenture

United Arab Emirates

Master's degree, General Management

Work experience

Total years of experience: 18 years, 0 months

Workplace Service Delivery Specialist

September 2024 - Present

Accenture

Bengaluru, India •Hybrid

September 2024 - Present

Led a team of 8 within Workplace Global Enablement Services supporting EMEA regions, driving
service delivery consistency, SLA adherence, and operational improvements.
Automated workflows with M365 Copilot and Amethyst AI, saving 4 hours per week, and
championed AI adoption to drive innovation.
Optimized space utilization and workplace efficiency through cross-functional collaboration with
Corporate Facilities and business teams.
Acted as a strategic operations partner to leadership, identifying process improvements and
driving initiatives that enhanced team efficiency and service delivery.
Company industry:
IT Services
Job role:
Consulting

Senior Executive Assistant

April 2013 - August 2024

Accenture

Abu Dhabi, United Arab Emirates •Hybrid

April 2013 - August 2024

Provided dedicated executive support to 4+ senior leaders simultaneously across multiple international travel, multi-time-zone calendars, and executive itineraries
across global leadership teams.
ensuring seamless executive office operations.
Prepared executive-level presentations, reports, and briefing materials to support decision
making
Supported leadership meetings, including agenda planning, minutes, and tracking of action items
Acted as a central point of contact between leadership and internal/external stakeholders,
ensuring clear communication and alignment
Handled highly sensitive and confidential information with professionalism and discretion
Supported onboarding, team coordination, and continuity of operations during leadership
transitions
Company industry:
IT Services
Job role:
Administration

Meetings & Events, Corporate Housing Lead

October 2016 - November 2018

Accenture

Abu Dhabi, United Arab Emirates

October 2016 - November 2018

Managed planning and coordination of executive meetings, events, and operational logistics across
stakeholders
Coordinated vendors, schedules, and resources to ensure seamless execution of initiatives
Supported facilities and corporate housing operations, ensuring readiness and stakeholder
satisfaction
Company industry:
IT Services

Communications Coordinator

January 2013 - March 2013

AmCham Abu Dhabi

Abu Dhabi, United Arab Emirates

January 2013 - March 2013

Built key partnerships and led communications initiatives (newsletters, PR, web) to enhance
AmCham Abu Dhabis visibility and engagement.
Supported event logistics and tracked press coverage to assess reach and impact.
Company industry:
Other Business Support Services
Job role:
Marketing and PR

Personal Assistant

June 2011 - January 2013

Averda International

Abu Dhabi, United Arab Emirates

June 2011 - January 2013

Developed a Document Management System, streamlining sales support processes and improving
efficiency.
Consistently achieved 95%+ customer satisfaction through proactive service.
Company industry:
Safety & Environment
Job role:
Administration

Sales Coordinator

July 2008 - June 2011

Al Mazroui Engineering Co. L.L.C

Abu Dhabi, United Arab Emirates

July 2008 - June 2011

Drove 20% sales growth and boosted client support by 40% through strong relationships,
strategic execution, and process improvements.
Company industry:
Oil & Gas
Job role:
Sales

Receptionist

January 2008 - January 2008

Al Qubas General Trading Trading

Abu Dhabi, United Arab Emirates

January 2008 - January 2008

Company industry:
Recruitment & Employee Placement Agency

Education

University of Atlanta

December 2012

December 2012

Master's degree, General Management

United Arab Emirates

Mahatma Gandhi University

July 2011

July 2011

Bachelor's degree, Computer Application

India

Skills

Sales Support
Expert
Sales Support
Expert
Client Co ordination
Expert
Client Co ordination
Expert
Secretarial
Expert
Secretarial
Expert
Customer Service
Expert
Customer Service
Expert
Office Organization
Expert
Office Organization
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
BUDGETING
Expert
BUDGETING
Expert
COACHING
Expert
COACHING
Expert
DELIVERY
Expert
DELIVERY
Expert
EVENT MANAGEMENT
Expert
EVENT MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MENTORING
Expert
MENTORING
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
PROOFREADING
Expert
PROOFREADING
Expert
Sales Support
Expert
Sales Support
Expert
Client Co ordination
Expert
Client Co ordination
Expert
Secretarial
Expert
Secretarial
Expert
Customer Service
Expert
Customer Service
Expert
Office Organization
Expert
Office Organization
Expert
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
APPLICATION DEVELOPMENT
Intermediate
APPLICATION DEVELOPMENT
Intermediate
COORDINATE GEOMETRY
Intermediate
COORDINATE GEOMETRY
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker

Training and Certifications

Certifications
Reinvention with Agentic AI Course Certification from Accenture
Accenture partnered with Stanford University
Reinvention with Agentic AI Course Certification

Hobbies

  • Interior & Workspace Organization, Travel, Wellness & Mindfulness