Marketing Executive
Eltete Middle East
مجموع سنوات الخبرة :16 years, 5 أشهر
Liaise and build relationships externally and internally.
Create an annual marketing plan.
Budget manage and indentify advertising opportunities.
Build and maintain contacts.
Create and update company profile related documents
Design and manage the production of marketing materials.
Maintain, build and update mailing databases.
Organize and attend events and exhibitions.
Manage social media.
Carry out market research to assess demand, brand positioning and awareness.
Evaluate marketing campaigns.
Monitor competitor activity.
Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the SMS Market Team, ensuring excellent customer service.
Promote and resolve customer complaints, in a timely and professional manner.
Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept. .
Supervise, and discipline all store employees (and assistant manager) according to company policy.
Complete daily paperwork and computer entry in a timely manner.
Conduct Store meetings as needed with employees. (A minimum of one monthly)
Have the physical ability to perform all duties of a store cashier regularly.
Understand all information in the daily reporting of store operations.
Follow and enforce all Company Policies and Established Procedures in the store Operations.
Implement Monthly promotions, insure all POS advertising/signage is properly posted at the proper time.
Communicate and perform all price change request, mark downs / ups.
Update employees regularly on new product knowledge.
Stimulate and develop positive morale and team spirit that leads to high productivity.
Review store sales goals with store employees each month.
Prepare a statistically valid marketing research study.
Handle and protect confidential and sensitive data with integrity.
Manage data collection projects by meeting paper and electronic mailing deadlines, entering data, transcribing tapes and handwritten notes.
Design and maintain online and personal surveys and relational databases.
Write code and analyze data in SPSS.
Design and evaluate research projects, including literature reviews, surveys, focus groups, data integration and analysis.
Produce written, tabular and visual materials for research reports and presentations.
Assist staff in logistical management of the Center, including acquisition of supplies, inventory management, bookkeeping and strategic planning.
Undertake basic research for example by preparing, setting up, conducting and recording the outcome of experiments and field work, the development of questionnaires and conducting surveys, using straightforward mathematical modeling or scientific computation.
Contribute to the production of research reports and publications.
Present information on research progress and outcomes to bodies supervising research, e.g. steering groups, sponsors or members of research groups.
Prepare papers for steering groups and other bodies.
Make use of standard research techniques and methods.
Analyze and interpret the results of own research and generate original ideas based on outcomes.
Make internal and external contacts to develop knowledge and understanding and form relationships for future collaboration.
Plan own day-to-day research activity within the framework of the agreed program.
Co-ordinate own work with that of others to avoid conflict or duplication of effort.
Contribute to the planning of research projects.
Arranged quarterly promotions for items.
Maintain knowledge of sale numbers and inventory availability.
Managed different employees’ schedules and instructed them on their duties.
Understand and support store operations, policies and procedures.
Performs and trains all duties of the Customer Service Representative and Lead.
Provide training assistance to new Customer Service Representatives and Lead.
Ability to complete daily banking.
Troubleshoots daily close out and shift sales analysis.
Provides prompt, courteous customer service and professionally resolves customer issues.
Distinguishes between acceptable and unacceptable employment applications, making recommendation for applicant interviews.
Conducts performance and disciplinary discussions in Store Manager’s absence.
Assumes Store Manager Responsibilities when needed.
Assist the Store Manager with shift coverage in the event there are no other employees available to work.
Develops employee work schedules.
Ability to finalize, transmit and process weekly time and attendance records and payroll.
Performs other duties as assigned by the Store Manager.
Bachelor of Science, Cum Laude (2011) University of Massachussets, Dartmouth, Ma Major: Marketing GPA: 3.4 / 4.0; 4.0 in major
Associate Degree in Business, Magna Cum Laude (2010) Bristol Community College, Fall RIver, Ma Major: Business GPA: 3.7 / 4.0; 4.0 in major