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Sita Pratiwi, Strategic Operations & Digital Platform Specialist (Freelance Remote)

Sita Pratiwi

Strategic Operations & Digital Platform Specialist (Freelance Remote)·LOKET Malaysia & Singapore

Indonesia

Bachelor's degree, Database Technology

Work experience

Total years of experience: 14 years, 11 months

Strategic Operations & Digital Platform Specialist (Freelance Remote)

December 2024 - Present

LOKET Malaysia & Singapore

Singapore •Remote

December 2024 - Present

• Supported strategic operational readiness and digital platform coordination for regional expansion initiatives across Malaysia and Singapore.
• Coordinated multinational event operations, artist coordination, ticketing operations and platform integration activities.
• Developed Power BI dashboards and operational tracking systems improving reporting visibility and coordination efficiency.
• Managed digital platform governance, operational escalation handling, and cross functional communication during international concert operations.
• Collaborated with executive leadership teams, vendors and government stakeholders supporting operational compliance and event execution.
Company industry:
Entertainment
Job role:
Information Technology

Senior Business Development Specialist & CEO Assistant (Contract 2 years)

May 2024 - May 2026

Technical Development Solutions

Riyadh, Saudi Arabia •Remote

May 2024 - May 2026

• Supported strategic business development initiatives across Saudi Arabia, Egypt and Indonesia involving multinational stakeholders and commercial operations.
• Coordinated executive operations including strategic meetings, presentations, international travel arrangements and stakeholder communication.
• Developed Power BI dashboards and reporting systems improving operational visibility and tender monitoring efficiency.
• Conducted market intelligence analysis, opportunity mapping, competitor benchmarking and regional business coordination activities.
• Facilitated engagement with government stakeholders, vendors and strategic partners supporting commercial expansion initiatives.
Company industry:
Business Consultancy Services
Job role:
Sales

Strategic Business Development Manager

November 2021 - April 2024

PT. Max Project Indonesia

Jakarta, Indonesia

November 2021 - April 2024

• Generated and secured business opportunities across IT solutions, branding, digital marketing, SEO/SEM and multinational event operations.
• Managed Indonesia Ministry of Manpower participation for Expo Dubai UAE including operational logistics, travel arrangements, manpower coordination and stakeholder management.
• Led multiple strategic projects including DBS Maintenance System, Sea Today website & mobile application, Treedot CRM system, MRT Indonesia IT procurement and ASEAN related event operations.
• Developed Power BI dashboards and operational reporting systems supporting project monitoring, budgeting and tender tracking activities.
• Managed project budgeting, vendor coordination, client communication, and cross functional operational execution activities
Company industry:
Other Business Support Services
Job role:
Sales

Business Development Manager

October 2019 - October 2021

Smartfren Telecom Tbk

Jakarta, Indonesia

October 2019 - October 2021

• Supported the launch and operational development of Smartfren Tourist SIM Card products contributing to strong sales growth before the COVID 19 pandemic.
• Conducted market research and customer behavior analysis supporting strategic business initiatives and operational planning.
• Coordinated with government institutions, educational sectors and regional stakeholders during nationwide educational package initiatives during the pandemic period.
• Developed Power BI dashboards and reporting systems improving operational visibility and performance monitoring efficiency.
• Managed partnership coordination, regional operational support and business development initiatives across multiple operational regions.
Company industry:
Telecommunications
Job role:
Sales

Channel Performance & Data Strategy Manager

April 2016 - August 2019

Astra Aviva

Jakarta, Indonesia

April 2016 - August 2019

• Developed KPI frameworks, Power BI dashboards and centralized reporting systems supporting nationwide operational reporting activities.
• Conducted channel performance analysis, profitability monitoring and operational reporting alignment across multiple business functions.
• Supported governance monitoring initiatives and operational reporting improvements reducing reporting discrepancies and improving efficiency.
• Coordinated stakeholder reporting, operational monitoring and performance evaluation activities supporting strategic decision making processes.
Company industry:
Insurance & TPA
Job role:
Information Technology

Database & Regulatory Systems Analyst

October 2012 - March 2016

KSO Sucofindo - Surveyor Indonesia (State-Owned Enterprise)

Jakarta, Indonesia

October 2012 - March 2016

• Managed regulatory database systems, operational reporting frameworks and compliance monitoring activities supporting government linked import verification operations.
• Coordinated operational reporting and verification activities ensuring alignment with Indonesian government compliance standards and audit requirements.
• Managed operational database monitoring for food & beverage commodities entering the Indonesian domestic market.
• Developed centralized reporting systems improving operational reporting consistency and monitoring efficiency.
• Awarded Best Employee - Domestic Operations Division for operational performance and reporting accuracy.
Company industry:
Other Business Support Services
Job role:
Information Technology

IT Development & Business Systems Analyst

March 2011 - June 2012

TELIN

Jakarta, Indonesia

March 2011 - June 2012

• Led TELIN corporate website modernization initiatives as part of an academic thesis project leading to direct recruitment before graduation.
• Conducted business process analysis and coordinated operational requirements between business and technical teams.
• Supported business systems implementation, operational documentation, testing activities and reporting coordination.
• Participated in operational project coordination and regional business activities supporting digital transformation initiatives.
Company industry:
Telecommunications
Job role:
Information Technology

Education

Binus University

October 2011

October 2011

Bachelor's degree, Database Technology

Indonesia

• Bachelor’s Degree in Information Technology (Computer Science) from BINUS University, with specialization in Database Technology. • Studied core Computer Science subjects including Software Engineering, Artificial Intelligence, Computer Security, Distributed Systems, Object Oriented Programming, Algorithms, Research Methodology and Database Systems. • Gained early exposure to Multimedia Systems, Computer Graphics and Multimedia Programming, including interactive animation and digital media development using Flash/ActionScript based technologies. • Active member of HIMTI (Himpunan Mahasiswa Teknik Informatika), participating in student technology activities, collaborative projects and organizational events related to computer science and information systems. • Completed academic system development projects including a Pharmacy Management Website and a School Information System with database integration and operational functionality. • Internship project at TELIN (Telekomunikasi Indonesia International), contributing to database restructuring, operational data improvement, website redevelopment, UI/UX enhancement, reporting support and system optimization initiatives. • Developed knowledge in database systems, web technologies, reporting structures, business process analysis, operational information management and system support. • Successfully completed the Bachelor’s Degree through an accelerated academic program, graduating within 3.5 years. Binus graduation in October 2011.

Skills

Branding Campaigns
Expert
Branding Campaigns
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Information Technology
Expert
Information Technology
Expert
Telecommunications
Expert
Telecommunications
Expert
Event Management
Expert
Event Management
Expert
Business Development
Intermediate
Business Development
Intermediate
Stakeholder Management
Intermediate
Stakeholder Management
Intermediate
Tender & Bid
Intermediate
Tender & Bid
Intermediate
Big Events & Entertainment
Intermediate
Big Events & Entertainment
Intermediate
Government Relations
Intermediate
Government Relations
Intermediate
Cross functional Coordination
Intermediate
Cross functional Coordination
Intermediate
Power BI & Data Analytics
Intermediate
Power BI & Data Analytics
Intermediate
Digital Transformation
Intermediate
Digital Transformation
Intermediate
Strategic Operations
Intermediate
Strategic Operations
Intermediate
Administration
Expert
Administration
Expert
Project Management
Intermediate
Project Management
Intermediate
Management
Expert
Management
Expert
Negotiation
Intermediate
Negotiation
Intermediate
Sales
Intermediate
Sales
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
operations
Intermediate
operations
Intermediate
Data Entry
Expert
Data Entry
Expert
Operation
Intermediate
Operation
Intermediate
Team Management
Intermediate
Team Management
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Data Analysis
Intermediate
Data Analysis
Intermediate
Leadership
Intermediate
Leadership
Intermediate
Secretarial
Intermediate
Secretarial
Intermediate
Preparation
Intermediate
Preparation
Intermediate
Minutes
Intermediate
Minutes
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Data Input
Intermediate
Data Input
Intermediate
Digital Marketing
Intermediate
Digital Marketing
Intermediate

Languages

Indonesian
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Best Employee 2014
KSO Sucofindo Surveyor Indonesia
Training
Intensive Bootcamp: Digital Marketing
MySkill Indonesia
Mar 2022
Public Speaking For Success
Next Level Training & Motivation - Haryanto Kandani
May 2023

Hobbies

  • Investment Research, Stock Market Analysis, Entrepreneurship, Digital Content Creation, Plant Busine
    Interested in investment research and stock market analysis since 2019 through self learning and reading books by Warren Buffett and other investment authors. Built personal Excel-based stock analysis for Indonesian stocks. Also founded “Greeneyes”, an online plant business during the pandemic, using Instagram content marketing and market research in Yogyakarta and Kopeng.