Sitara Binnatova

Handled all incoming and outgoing correspondence with customers.
Made sure that all customer orders are correctly taken.
Scheduled and planned delivery routes and time.
Negotiated with local and international freight forwarders and couriers
Provided technical direction and support to customers.
Actively managed freight forwarders to ensure they perform in line with their agreement
Supervised the completion of all checks & documents required by transportation law.
Prepared the shipment documents as Packing list, Commercial Invoice and amended if required
Handled technical details relating to possibly international transportation, such as customs
regulations and any necessary documentation.
Troubleshoot any issues that may arise in international freight transportation.
Ensured that all drivers work to established driving time directives
Conducted crime and loss investigations into missing stock and loads
Effectively managed vehicle and fleet resources to ensure deliveries reach customers on time
Monitored and tracking the flow of goods into the warehouse
Received and oversaw the unloading of goods.
Made some required payments by cash to the freight forwarders

Provided clerical and administrative support, either as part of a team or individually
Created and modified documents using a variety of software packages.
Booked conference facilities; preparation and circulation of agenda, attended meetings
Took dictation, draft correspondences from brief notes or verbal instructions.
Prepared documents such as official letters and dispatch to the concerned.
Distribute telex, email and packages including sorting, date stamping and attaching references
Responsible for maintenance of common spaces for appearance and functionality
Managed supplies and maintenance of storage areas
Provided support for team, took appropriate action to handle the situation and any problems
Make travel arrangements in a cost and time-effective manner
Prepared weekly stationary expenses and consolidated department reports
Supported staff in assigned project based work
Prepared monthly Apartment Lease payment for company expats, controlled public utilities payments
Researched, price, and purchase office furniture and supplies.
Arranged meetings and appointments for the Department Head, and received visitors.
Supervised the work of junior staff and look after day to day office activities

Responsible for managing the loading of vehicles, completed stock and load bay areas
Planning and scheduling the delivery of goods and cargoes;
Identifying & delivering operational cost reduction and cost avoidance initiatives;
Responsible for a team, daily reports on goods transport;
Completed and filled compliance documentation for import.
Ensure that all set targets are achieved.
Negotiated the services of 3rd party carriers, couriers and haulage companies;
Managing supplier delivery performance and maintain supplier contracts;
Negotiating pricing with local carriers and clients.
Cost management and reporting.
Development of the logistics supply base.
Identifying key transport cost drivers.
Managing import and export via external distribution teams;
Managing all supply chain activities

Managed schedules, arrives on time to meetings and events
Scheduled duties include booking events, making travel arrangements
Coordinated and participated in regular internal meetings and telephone conferences
Responded incoming mails, wrote business letters if required
Ensured the executive is always prepared for meetings with the correct information
Managed requests and questions professionally
Created reports and keep the executive updated on the progress of the project
Worked in compliance with company policies and procedures.

Translate different types of written material like correspondence, reports, legal documents, technical
requirements from one language to another