Sitaram Damaye

Responsibilities
• Supervised daily yacht operations, ensuring smooth coordination between crew members and guests.
• Managed team schedules, task delegation, and performance monitoring.
• Ensured strict compliance with safety procedures and maritime regulations.
• Handled VIP guests, resolving concerns professionally to maintain high customer satisfaction.
• Coordinated with sales and operations team for booking confirmations and trip arrangements.
• Conducted safety briefings before departures and ensured all equipment was operational.
• Managed inventory, fuel checks, and maintenance reporting.
• Trained new staff members on service standards and safety protocols.

Achievements
• Maintained high guest satisfaction ratings through excellent customer service and leadership.
• Successfully managed multiple yacht trips daily without operational incidents.
• Reduced guest complaints by improving communication and service standards.
• Recognized by management for leadership and problem-solving skills.
• Built strong repeat-client relationships through professional guest handling.
• Improved team efficiency by implementing better coordination and shift planning.