Sithokozile Makubile, Trustee, Client Liaison Officer

Sithokozile Makubile

Trustee, Client Liaison Officer

Ekusileni Medical Centre

Location
Zimbabwe
Education
Bachelor's degree, Secretarial Studies
Experience
21 years, 5 Months

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Work Experience

Total years of experience :21 years, 5 Months

Trustee, Client Liaison Officer at Ekusileni Medical Centre
  • Zimbabwe
  • My current job since September 2013

Covered Included : Setting of Appointments, arrangement of

- Bookings for meetings, setting up the boardroom
- Liaising with Professional organisations which have to do with the hospital by laws and regulations
- Do all secretarial duties such as typing all correspondence and filing.
- Receive and redirect clients appropriately
- Liaise with Medical Aids and Universities
- Participating in breakfast meeting held by the CEO of the hospital
- Administrative work including management of confidential work, managing the boss"s diary, exercising discretion in setting up appointments or meetings.
- Screening all ad hoc visitors throughout the day; answering routing questions
- Manning the office to ensure a smooth running on a day to day basis
- Monitoring existing documents/files to ensure they remain thorough, accurate and up to date.

Personal Assistant at Reserve Bank of
  • Zimbabwe
  • January 2006 to January 2008
Administrator at Manica Zimbabwe Ltd
  • December 2004 to January 2006

Covered Included : Coordination of Southern Region Offices, working on budget assumptions for the year in consultation with the General manager, monitoring operational plans, liaising with clients on operational issues, data capturing of all invoices using Accpac Programme for Manica Beitbridge, Gweru, Condep and Bulawayo offices, allocation of duties to staff, typing, faxing correspondence to shipping lines, compilation of cheque requisitions and distribution of cheques, making travel arrangements (road and air) and hotel bookings, filing, compilation of tender reports, maintenance of General Manager’s diary, organizing stationery for Manica Beitbridge, Gweru, Bulawayo and Condep, licensing of vehicles with City Council, making follow up of claims with Alexander Forbes, organizing carbon tax for vehicles, email for General Manager, payslips distribution, printing of hour schedules for wages.

Senior Secretary at UZ – Bulawayo College of Health Sciences
  • August 2000 to December 2004

Covered Included : Typing for the Dean and Lecturers, general office administration, organizing meetings for the Dean, making travel arrangements for the Dean, handling incoming and outgoing mail, filing, email, faxing and organizing workshops.

UZ - Bulawayo College of Health Sciences

Senior Secretary
  • July 1997 to March 2000
Secretary at B. S. Enterprises and Mermaid Pools
  • January 1997 to June 1997

Covered Included : Typing, filing, faxing, writing out quotations, wages for the workers and dealing with walk-in clients and over the telephone

Regional Controller
  • to

achieving set goals within the organisaiton, provision of a professional and confidential office administration and secretarial service to the Regional Controller and support staff, arranging staff and other meetings, maintaining the diary for the Regional Controller, typing minutes, making travel arrangements for the Regional Controller and Inspectors, general administrative work (typing and proof reading, faxing, filing, photocopying, drafting general correspondence) and attending to general enquiries, over the phone and walk in visitors, and supervising typists, cleaners and other general staff.

general office administration
  • to

handling of petty cash, handling of incoming and outgoing mail and photocopying, taking minutes at departmental meetings, Typing, organizing meetings, filing of student records and other official documents, attending to student enquiries, liaising with External Examiners for students’ examinations, email, faxing and organizing workshops.

Education

Bachelor's degree, Secretarial Studies
  • at Kushinga Phikelela Technical College
  • January 1996

- Obtained 3 Distinctions, 12 Credits and 6 Passes. Courses covered include Financial Accounting 1 and 11, Management, Public Relations, Shorthand 60WPM, 70WPM, 80WPM, 90 WPM, 100WPM and 110WPM, Introduction to Information Technology, Typewriting 35WPM, 45WPM and 50WPM, Secretarial Practice, Communication, Secretarial Duties, Business English, Bookkeeping, Office Practice and Commerce.

Specialties & Skills

Customer Service
Client Handling
Executive Secretary
Public Relations
CUSTOMER RELATIONS
GESTIÓN DE ARCHIVOS
MEETING FACILITATION
MICROSOFT MAIL
ORGANIZATIONAL SKILLS
TRAVEL ARRANGEMENTS

Languages

English
Expert