Sitti Ayessa Hamid

• Developed and executed manual test cases, test scripts, and validation scenarios aligned with business and
functional requirements
• Performed functional and pre-UAT testing to support go-live readiness and production stability
• Logged, tracked, and validated defects in Jira, ensuring timely resolution and release readiness
• Validated system enhancements, configuration changes, and feature integrations within Agile environments
• Collaborated with developers, business analysts, and QA teams during SIT, UAT, and go-live activities to ensure
high-quality releases

• Led a large-scale refresh data validation for internal tools database, overseeing the validation and coordination of
500+ tools and 40+ contracts to maintain data integrity and compliance across programs.
• Managed monthly downtime announcements and ad-hoc communications, ensuring timely visibility and reducing
disruption across global operations.
• Performed QA testing for workforce applications and automation features, validating functionality prior to
deployment.
• Authored user guides, demo scripts, training materials, and technical documentation
• Collaborated with cross-functional teams and tool owners to validate system usage and data accuracy
• Consolidated quarterly updates across programs, presenting insights and recommendations to senior leadership

• Led large-scale data validation initiatives across 599 internal tools and 48 global contracts, helping maintain data
integrity, compliance, and reporting accuracy
• Supported and defined product vision, strategy, and roadmap alignment with clients objectives
• Managed the end-to-end product development lifecycle from ideation to launch for a seamless user experience
• Managed monthly downtime announcements and ad-hoc communications, publishing to Viva Engage, ensuring
timely visibility and reducing disruption across global operations
• Authored user guides, demo scripts, training materials, and technical documentation to support user adoption
• Collaborated with cross-functional teams, developers, and product owners to validate system data accuracy
• Consolidated quarterly program updates and executive reports, delivering insights and recommendations to senior
stakeholders and the global leadership teams
• Executed QA testing for applications and automation features, validating functionality before tool go-live