General Manager
Sancheti Packaging Pvt Ltd
Total years of experience :29 years, 7 Months
Identifying opportunities to deliver profitable business across the Paramilitary Forces (CRPF, NSG, BSF, SSB, ITBP)
Relationship management with key clients including Paramilitary forces and government agencies.
Presentation of product portfolio to officials at senior level budget estimation, price negotiations and closing the deals.
Representing the organization in tender negotiations
Analysis of enquiry, meeting with clients for pre-bid requirements.
Preparing offers RFI/ EOI and delivering technical presentations to showcase the products that meet specific customer requirements.
Applied strategic negotiation and sales closing skills
Represented company and promoted products at conferences and trade association meetings.
Worked with existing customers to increase purchases of products and services.
Negotiated, prepared and signed contracts with clients.
Reached out to potential customers via telephone, email and in-person inquiries.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Increased customer satisfaction by resolving service issues.
Researched and identified opportunities for account growth, account penetration and market expansion.
Supervised administrative operations, including hiring processes and vendor relationships to maintain smooth operations for company of 120 employees.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Coordination for ensuring Excise Label registrations for different states.
Following up for C Forms, EVC Forms, security deposits, EMD and payments
Other Admin Responsibilities (wherever applicable)
Administration, Human Resource, Accounts, Event Management, Secretarial Assistance, Media and Public Relation, Web Marketing, Coordinate with Channel Partners, IT & Management Support, Insurance, Database Management, Procurement and Liaisioning, Vendor Development and Management, Logistic Managemet, Customer Care, Travel Booking, Office and Vehicle Insurance, AMC, Employee hiring and grievance, timely payment on vendors and other services, motivate employees for achieve their goal.
Events Attended and organized (100 events) : The Himalayan Dash, The Desert Dash, The Sanctuary Dash, RFC India Edition 2014, 2015, 2016 & 2017. Renault Gang of Dusters, Tata Hexa, Land Rover Experience, Tata Motor Full Throttle, Pajero Heart in Mouth & 4x4 India.
Administration:-
Manages all the administrative and office support aspects.
Coordinate with vendors on office issues.
Coordinate office equipment purchases, maintenance and repairs, includes quickly fixing of equipments upon breakdown, assisting in office equipment operations, changing of photocopier machines toner, paper, etc…
Ensures office equipments are in good working conditions.
To coordinate processing of forms.
Responds to information requests from other departments &/or Region/Company personnel.
Cell Phone Administration/Coordination.
Office keys administration.
Ordering, maintaining & printing of office stationeries &/or supplies.
Ordering & maintaining of pantry supplies.
Answer calls, transfer calls to appropriate parties, &/or take messages.
Attend to visitors and guests, including offering of drinks, settling them in the appropriate meeting rooms, etc…
Serves as liaison with other departments, including Accounting, Purchasing, IT, Human Resources.
Obtains information from other departments as necessary and follows up to ensure requests are carried out and any problems are resolved.
Managing Office insurance, AMC, etc
Mail distribution, courier, copying, faxing, etc...
Assist team in travel arrangements, hotel reservations, etc…
Assist company guests in hotel reservations & any necessary arrangements.
Provides all administrative & secretarial support to Director & Project Manager.
Perform other support activities as necessary.
Projects Office:-
Maintaining the staff movement and meetings calendars for staff, keeping in touch with them during travel, manage travel arrangements for staff and visitors, including visa and accommodation
Deal with and record telephone messages, e-mail messages, establish, and maintain filing and data system, in hard copy as well as computerized form as appropriate.
Ensure admin/finance/personnel forms are available and used as and when required .
Assist purchasing and requisition systems according to the established procedures, ensuring that equipment, materials and supplies are available as and when required including stationary
Assist with the organization of meetings and seminars and other events, including travel and accommodation for participants.
Maintain administration files.
Ensuring financial guidelines are followed and best practices maintained during the implementation of all project activities;
Take responsibility for the safe custody of petty cash and supporting documents
Prepare and inspect daily petty cash disbursement documents and maintain a record of all related documents and necessary reimbursements;
Prepare cheques and manage cheque account, including producing and maintaining a record of all record documents;
Procurement of Office Equipment.
Assist in other aspects of administration as required
Human Resource:-
Coordinating with HR Consultants & post advertisement on free listing sites for Recruitment
Issuing Appointment Letters for New Staff, Confirmation letters .
Induction and orientation for New Staff.
Maintaining Leave Records for all Staff.
To help the management in regulating the grant of leave with or without pay to the Employees.
Opening staff salary account
Maintaining Personnel files of all Staff
Raise manpower requisition form.
Check and verify weekly time sheets of all staff and send the same to our H.O.
Monthly attendance send to H.O.
Time sheets entry to SAP.
Accounts:-
Handling petty cash, forecast monthly budget, dealing with bank, reconciliation statement, monthly petty cash statement, cost control etc.
Raising architectural consulting invoices and follow-up for payment and send a copy to our accounts dept for record.
Follow up for TDS certificates.
I.T.:-
Installation of Software
Support minor issues.
Assist to IT Administrator
Timely payment of subscriptions (Auto Cad / Photoshop… etc.)
Purchase:-
Administration
House Keeping: Ensuring Office Maintenance & Cleanliness.
General correspondence for Chairman, Directors & Associates.
Preparing Tender documents, estimates, specifications, agreements and comparative statements.
Taking dictations in long writing and typing the same.
Tracking Memberships & Renewing as & when required
Tracking Procurement of General & Office Stationery & Inventory control
Office Library Maintenance - (issue, receipt and purchase of books).
Maintaining Files of Service Providers, Clients and Contractors.
Clearance of all Bills.
Monthly vendor Payments - follow up with Accounts
Dealing with all purchases for office. (Cafeteria, Office Stationary, Printing, Computers and others)
Annual Subscription of Magazines
Annual Maintenance: Xerox, HP Printer, EPABX, Kent RO Aqua guard, Desktop & Laptops, Inverter, UPS, Gen Set, Visual PA Software Updates & Tams attendance machine updated.
Insurance: Office Vehicles, Office bldg, Medical and Residence.
Getting reports on regular basis from: Front off Exe, Front Office Asst, Office boys, Drivers
Responsible for Monitoring Office Maids & Drivers.
Arranging for meeting room and refreshment.
Liasoning with government bodies (BSES, MTNL, and DJB) and Public relations.
Co-ordinate with travel companies for hotel and ticket (air, rail) bookings.
Correspondence through Email & Internet Surfing.
Dealing with Courier Companies
Answering calls and directing them as necessary.
Greeting and directing visitors/deliveries
Exceptional judgment in prioritizing responsibilities. Use highest discretion in responding to requests and handling sensitive information and confidentiality.
Knowledge of trouble shooting for hardware & software and installing software.
Human Resource
Maintaining Personnel files of all Staff
Coordinating with HR Consultants & Web Sites for Recruitment.
Issuing Appointment Letters for New Staff, Confirmation letters & Memos wherever needed
Induction and orientation for New Staff.
Maintaining Leave Records for all Staff.
To help the management in regulating the grant of leave with or without pay to the Employees.
Monitoring & Supervising the Salary & Wages Administration through M-Tech visual PA Payroll software.
Generating Salary statement for Staff & transferring the salary to bank.
Opening staff salary account
Calculation of yearly bonus for Employees
Resignation / Final Settlement Formalities
Key Achievements: -
Introduced HR policy
Introduced Pay Roll, Biometrics System, Corporate Salary account and Tendering Software
Annual Tour for Employees.
Provide administrative & secretarial support involving efficient handling of correspondence, screening telephone calls, attending visitors and directing various queries to relevant departments. Interacting with the Customers for obtaining quotations and giving clarifications to their doubts. Co-coordinating with the branches for smooth execution of day-to-day business operations. Handling Stationery, Daily Expenses, Office Automation and Office Administration. Proper and timely dispatches of consignment, attending customers who have queries or complaints, coordinating with core management, house keeping, railway bookings through internet and agents. Purchasing material such as stationary, computer accessories and other necessary items as per the requisition from other departments.
The job responsibilities includes Stock Maintaining- incoming & outgoing goods, Handling independent godown operations, handling correspondence with the company and the party Maintaining coordinating between sales person company & godown, Taking dictation of corresponder & typing the same, Making follow-up enquiries & giving details enquired by the Clients, Dispatching, Making Stock Statement, Maintaining Files, Transport Incharge.
