Executive Assistant
Uflex Group
Total years of experience :28 years, 10 Months
• Delivered proactive support to senior leadership in devising a long-term strategic vision for the organization and functioned as SPOC for information flow in a timely and accurate manner by discharging routine tasks among executives, employees, clients and other external overseas executives for smooth running of the project division
• Single-handedly managed corporate correspondence, taking dictation, letter drafting, schedule meetings agenda, conference arrangements, reception duties, travel arrangements for ticketing, hotel booking, and foreign exchange
• Liaised with internal Cross-functional Heads of Departments and Overseas Branches at various levels for completion of day-to-day functions of both inwards & outwards while delivering documents to different sections of officers, respective places through email and courier
• Curated innovative ideas to Sales Team for increasing product sales in local markets other than export; achieved monthly local sales target of INR 20L by completing monthly goals of 50 meetings together with the sales team
• Coordinated and arranged company events at the best yet economical locations, saving overhead expenses by INR 10L annually
• Initiated advance flight bookings for 100% confirmed official trips by the team members, reducing the cost by INR 10L annually as compared to the last trip
• Re-organized staff sitting arrangement at one place from other floors which affected cost reduction of by INR 3L annually in terms printing/photocopier and so on
• Implemented in-house cloud-based system for official new email ID’s to reduce the cost of INR 60K annually
• Arranged company cars instead of taxis for the staff on account of cost reduction by INR 25K monthly
• Provided exceptional support to managers and co-workers and increased the overall efficiency of the office by 40%
• Initiated efficient filing system by ensuring integrity and confidentiality of data, customer database protocols and color coding and label system which increased information retrieval time by 85%
• Accelerated the appointment system by incorporating an interactive calendar, resulting in hassle-free appointment scheduling
• Associated with NRI for special project setup at Nigeria worth INR 700 Cr; acted as SPOC at the corporate level and staff of Nigeria and been complemented by the Management
• Provided backup support to other departments especially Covid-19 Pandemic situation, which was highly admired by the CEO/President
• Played a key role in project contribution wherein considerable large amount of data and key information routed for so many successful projects worth INR 2000 Cr
• Managed all documentation, designed and implemented various documents such as JV, Shareholding, Share Sale, Consortium and Agreements, organized company records, and business cards, monitored email, and replied on behalf of the President/CEO with regard to related issues
• Provided necessary support to HR on account of payroll preparation, KRA, PMS, annual appraisals, job postings, and interviews by providing relevant data of absences, bonuses, leaves of all the staff
• Administered tracking on all warranty, guarantee for office equipment, official vehicles, and group/individual medical health insurance policies for staff
• Delivered an exceptional customer service experience and maintained over 100 business clients’ portfolios of individual customer service about up-to-date knowledge of account changes, operations, and financial options; recognized for being positive, intuitive, and client-centric
• Acquired all requisitioned products/services as per company policy and maintained all the requisitions, quotations, approvals properly and orderly in the file and oversaw department budgets and maintained inventory of office supplies