Security and Loss Prevention Data Analyst
Zalando SE
مجموع سنوات الخبرة :9 years, 8 أشهر
• Exploratory analysis with PostgreSQL and/or MySQL, Python of logistics data using Dbricks, Data lab among others.
• Tracking Lost items across the logistic network and pin point weak points in the items life cycle .
• Documentation of the developed processes and solutions in confluence and using the Jira ticketing system.
• Exploratory analysis with PostgreSQL or MySQL and/or Python of insurance data.
• Analysis of internal/external data in coordination with management as well as the final implementation of solutions.
• Documentation of the developed processes and solutions in confluence and using the Jira ticketing system.
• Collect, clean and manipulate the data using SQL, analyze, extract relevant information, communicate and visualize the data to the Sales & Marketing team.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement using gcloud, AWS S3, hasura database, postgres SQL, Hetzner remote_servers, neo4j, cypher and structr.
• Developed and optimized the different APIs which the auteon APP needs.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Resolved malfunctions with systems and programs through troubleshooting.
• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
• Created workflow diagrams to clearly demonstrate processes and timelines.
• Revenue increase between 10% - 1100% by fine-tuning the target audience and other main parameters.
• Optimized online advertising campaigns to optimize budget spent down by 50% in some cases by up-scaling or down-scaling according to customers needs.
• Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
• Provided 1on1 sessions and delivered thorough training.
• Trained the employees on the new policies in group sessions.
• Increased customer satisfaction by resolving the quality issues.
• Constructing two microdensitometers a Scanning microdensitometer and a Camera-based microdensitometer.
• Building and optimizing the software for the microdensitometers using LabView 8.5 and Image J.
First Place award