سليمان ابو دبسة

- Supported digital campaigns for telecommunications services including social media management and content
creation.
- Conducted market research and tracked campaign performance metrics.

▲ Promoted from Account Manager based on sustained sales performance and account growth.
- Managed a client portfolio generating $120K-$170K in monthly revenue through strategic account oversight.
- Achieved monthly sales targets consistently through consultative selling and tailored educational solutions.
- Maintained approximately 40% referral contribution rate via proactive customer retention initiatives.
- Utilized CRM systems to manage full customer lifecycle activities, track performance, and identify upsell opportunities.

- Managed active client accounts and maintained long-term customer relationships through structured follow-up.
- Conducted client needs assessments and proposed tailored educational plans aligned to learning objectives.
- Managed marketing-qualified leads and customer follow-up workflows through CRM platforms.

- Acquired new customers through direct sales, cold calling, and field activation campaigns.
- Delivered product presentations and managed end-to-end customer interactions and onboarding.
- Managed leads and customer engagement pipelines through CRM systems.
Additional Responsibility: B2B & Embassy Accounts Support
- Selected to support Umniahs B2B division serving embassies and institutional clients.
- Assisted in account operations, activations, client coordination, and inter-departmental communication.

- Participated in field marketing campaigns to expand brand presence across key markets.
- Collected and analyzed customer feedback to support continuous customer experience improvement.

- Promoted integrated e-learning solutions to schools and educational institutions.
- Assisted in client communication, onboarding, and relationship management activities.