Senior Cloud Infrastructure Engineer
Cloudways
مجموع سنوات الخبرة :14 years, 1 أشهر
• Working in Agile and Kanban environment
• Monitoring the progress on PowerBI and setting new targets with Managers
• R&D to improve internal development tools and dashboards
• Be able to automate any procedure with the current operations that can save time of team
• Setup the high availability web stack as per client requirement
• Application load testing and upgrading
• Perform complex web migrations and support junior coworkers with their migration processes
• Managing teams to provide best support and solutions to our Customers through tickets, chat, phone, emails, Slack, Skype
• Help team members with reaction to Alerts where needed on different monitoring frameworks. (Opsgenie, Sensu and Zabbix)
• Monitor and react to different abuse reports (Slack and emails) in close coordination with different teams.
• Cater complex infrastructure level issues and provide technical training to Juniors
• Hands On experience with Cloud provider (AWS, GCE, Linode, Digital Ocean, Vultr)
• Proficiency in scripting languages (Shell, PHP, Python)
• Deploying web stack with Nginx, Apache, MySQL, Maria DB, Elastic Search
• Experience with Jenkins CI/CD pipelines, Web hooks, Git
• Database management and operations (MySQL, MongoDB, and basics of PostgreSQL)
• System Initialization, Package Management, User & Group permissions (Extended Permissions ACL's)
- Assisting the customer in troubleshooting Server & Application level issues.
- Address all Client’s issues regarding their servers through Live Chat and ZenDesk Ticket System.
- Team Collaboration, Project & Task Management with Assembla
- Automating the daily tasks by fetching the data through REST APIs and then processing it using Python scripts.
- Manage Linux Servers hosted with AWS, GCE, Linode, Vultr, Digital Ocean, Kyup
- Varnish Cache management
- Server Backup, Cloning, Archival, and validation procedures
- Nginx reverse proxy along with Varnish, Apache, and PHP-FPM
- Monitoring and healing by OpsGenie, Zabbix, Sensu, and Monit
- DNS Management (Route 53, Cloudflare, DNS Made Easy)
- Working as AppOps (Wordpress, Magento, Wocommerce, Joomla, Prestashop, Moodle, OpenCart, Mautic)
- Working in a Software House & Web Hosting company as L3 Technical Support Engineer
- Managing servers on AWS, IOFlood, Vultr, Digitalocean
- Working with cPanel, Server Pilot, SSH to manage daily tasks
- Maintaining Instances, Backups, Cloning them as per requirement.
- Working under Linux environment with SSH access.
- Managing MySQL Databases through cPanel & phpMyAdmin
- Leading the teams of L1 & L2 technical support
- Resolving issues encountered by customers and tracking bugs
- Managing DNS, SSL, CRON, FTP
- Working with cPanel/WHM along with WHMCS to manage routine task
- Resolving issues encountered in Apache, NGINX & managing its servers.
- Managing the remote teams of experienced web developers, social media marketers & search engine experts.
- Managing Projects that includes Web Designing, Development, SEO, SMM, PPC
- Building Marketing plan of Business, Website and Product.
- Assigning tasks to teams and maintaining progress report in timely manner.
- Generating Keyword analysis report and suggesting new keywords as reflected in Google Trends
- Fetching & Generating reports on Weekly/Monthly basis
- Generating ROI reports for projects
- Lead a team of SEO Expert to achieve Goals & developers through defining the requirements for several applications.
- Setup of Analytics, Tag Manager, Conversion, Feed Manager, Merchant, Ad words
- Paid Marketing & PPC Campaigns for brand promotion
- Developed Successful Websites & Applications
- UI/UX Expert and have designed many responsive websites
- Designed Search Engine Marketing Strategies and Managed Team of SEO expert to achieve Goals
- Designing & Developing Landing Pages
- Distribution of Press Release for brand promotion & crowd funding
- Outreach skills to contact Bloggers, Content Writers for products promotion
- Successful PR building through Ninja Outreach, HootSuit, BuzzSumo
- IT Help Desk Support To Users
- Remote Help Desk Support to Branch Office
- Computer Hardware & Networking Implementation and Trouble Shooting
- Implementation and Configuration of the Cisco Switches & Routers, & Troubleshooting
- Implementation, Maintenance, & Troubleshooting of Wireless Networks & Access Point
- Windows Server Administration, Implementation of Services, and Troubleshooting
- Installing, Supporting and maintaining new server hardware and software infrastructure
- Managing email, Anti-spam and Anti Virus
- Suggesting and providing IT solutions to business and management problems
- Implementation of LAN, WLAN, & WAN
- Implementation of CCTV, & IP Camera System & Trouble shooting
- Installation, maintenance & Trouble Shooting of Printers, Scanners, & Plotters
- Assembling And troubleshooting Desktop And Laptops
- Managing and Securing IT Environment of the Organisation
- Providing Technical Support to the Other Engineers and Departments
- Configuration, Management, and troubleshooting of the Network Devices
- Implementing Network Security, & Network Monitoring
- Implementation of User Rights, and Security
- Google Console User & Group Management
- Print Server Configuration, Management And Troubleshooting
- Linux Based System Administration
I am a Computer System Engineer registered from Pakistan Engineering Council (PEC). My Major subjects are Embedded System, Software Engineering.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.