طالب سيد محمد

o Administration & Management for IT infrastructure, which includes MS O365, NetApp storage, Avamar & Acronis backups, DR, site stretched cluster, Tape library & servers.
o Managing 30+ VM running on 8xDELL-EMC VxRail nodes configured as stretched cluster hosting different applications.
o Working closely with vendors/suppliers to ensure implementation has gone through all the phases in timely manner.
o Periodically conduct assessment of current IT infrastructure environment and propose improvements.
o Working with internal audit department to ensure the recommended policies and procedure are enforce.
o Worked with application team as a technical advisory to protect mission critical application and achieve RTO and RPO.

POCs and demonstrate customer the solution functionality, answering the technical question and functional queries from non-technical audience
•Customer meetings, presentations, technical discussion, technical write-up & proposals
•Respond RFQ’s, RFP’s
•Solution design with high & low level architecture leveraging all network, storage, security, compute and other systems requirements and prerequisites.
•Work closely with end users and technical team to ensure user experience is as per customer expectations
•Work closely with project management team both internal and customer side to ensure implementation has gone through all the phases in a timely manner.

presales for Middle East
•Solution design for storage, archiving, business continuity, high availability and disaster recovery
•Work with sales team to assist them by providing them technical expertise on product offerings
•Conduct POCs, design workshops and presentations
•Serve as a point of escalation in case of critical issues, follow-up with vendor & customer

and implementation of backup solution for heterogeneous environment
•Technical proposal writing
•Design the roadmap for the project & deploy selected technology, with standard build patterns,
•Supervise and coordinate day to day activities of implementation delivery staff, monitor workflows to achieve established goals and objectives achieved successfully
•Second level of service support.
•Senior resource for training and escalation point for colleagues.
•Troubleshooting, problem detection and correction ensuring that remedy system has track of every issue, maintaining internal knowledge base such that help is readily available if problem reoccurs

meetings to understand the requirements & the