Senior Security Analyst
Inspira Enterprise
Total years of experience :12 years, 3 Months
Spearheading cloud security posture management to detect misconfigured resources and mitigate risks. Managing team for internal audits, compliance activities, and ISO 27001:2022 certification. Supervising Global Vulnerability Management and security compliance initiatives. Leading security event response, incident analysis, and security device maintenance. Directing security audits, controls testing, and security reports generation. Implementing security rule /policy in firewall, antivirus systems, and internet access policies. Teaching over performance to achieve success and maintain the team's effectiveness in day-to-day operation and compliance policy. Leading staff by reviewing and providing guidance in the development and maintenance of ISMS scoping documentation, including system understanding, process flows, and system infrastructure diagrams. Delivering a forward vision to identify best practices and opportunities for improvement in both the remit of the role and the reporting on the applications the role oversees. Conducting weekly/monthly/quarterly technical security activities and functions such as assessing vendor security, provisioning, and reviewing access, crafting, and maintaining security reports. Leading change management, incident management, and upkeep of security devices with the latest firmware, OS, patches, and hotfixes. Investigating, blocking and allowing of specific websites in Proxy to meet organizational requirements. Supporting configuration and maintenance of Firewall, IDS, IPS, SIEM, proxy antivirus systems and consoles for daily operations. Crafting policies and providing internet access to users in Proxy according to management policies. Superintending response and analysis of security events and incidents from various sources such as Firewalls, IPS, IDS, Antivirus, Mail Gateway, Proxy, and other client data sources.
Managed OEM Case Management and delivered support for network devices. Conducted periodic backups, log analysis, and security event response. Implemented security enhancements and participated in team meetings for technical interactions. Ensured timely response of all the tickets raised by the client end user. Acted as a custodian of the client’s network/ server/ system/storage/ platform/ infrastructure and other equipment to keep track of each of their proper functioning and upkeep. Checked the number of tickets raised, ensured the right solutions as per the defined resolution time-frame. Performed root cause analysis of the tickets raised and created an action plan to resolve the problem to ensure the right client satisfaction. Provided an acceptance and immediate resolution to the high-priority tickets/ service. Installed and configured software/ hardware requirements based on service requests. Tracked all the tickets from acceptance to resolution stage as per the resolution time defined by the customer. Maintained timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction. Coordinated with the on-site team for complex problem resolution and ensure timely client servicing. Reviewed the log and ensured all the service requests/ issues were resolved in a timely manner.
Configured and troubleshot Forti Gate firewall 40C/60D/110C/100D/300D. Migrated policies from Forti Gate 110C to Forti Gate 300D and implemented network changes as per company policy. Drafted and installed Forti Gate firewall rules, monitored and optimized firewall performance and provided technical support to end users.
Configured and troubleshot Forti Gate firewall 40C/60D/110C/100D/300D. Migrated policies from Forti Gate 110C to Forti Gate 300D and implemented network changes as per company policy. Drafted and installed Forti Gate firewall rules, monitored and optimized firewall performance and provided technical support to end users.
Configured and maintained Cisco Router, Switches, and Firewall Devices. Installed and troubleshot Cisco Router, Switches and Cisco ASA Firewall. Implemented Standard and Extended Access-lists to secure the network.
Managed customer's tickets through VMWARE ticketing system for opening, closing, and resolving issues. Designed, implemented, managed and documented network security configurations for firewalls. Managed backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Supported desktops running system Windows 7/XP Client Operating System. Installed, configured and troubleshot, Hardware, software, and client end software.