Sales Team Leader
Innovation Group
Total des années d'expérience :15 years, 5 Mois
* Accomplish team target assigned by bank by bringing new customers.
* Dealing with large number of customer and insuring customer satisfaction.
* Handling team enquiries promptly and effectively.
* Managing team and customer details database.
* Effectively resolve customer issue, provided personal banking solution to achieve customer needs.
* Problem solving, Organisational and deligation skills, typically grow into managers and eventually senior leadership.
* Managing, Coaching and motivating the sales team to improve their skills ensure they achieve a high professional standards and helo them to achieve their monthly sales goals.
* Generating and presenting monthly sales reports.
• Achieving monthly targets assigned by bank by bringing new customers
• Generating revenue through BT/COC
• Dealing with large number of customer and insuring customer satisfaction
• Handling customer enquiries promptly and effectively
• Managing customer details database
• Persuade customers to listen to sales pitches and consider making up-sell purchases
• Memorized all company products and services to be able to answer all customer questions quickly and
efficiently and make relevant up-sell
• Developed highly empathetic client relationships and earned reputation for delivering exceptional customer
service
• Engaged and educate the customers on product usage
• Cross-trained and provided back-up for other customer-service representatives when needed
Credit Cards Sales.
Bringing new clients to bank.
Selling BT/QC.
Providing services after sales to existing customers.
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