SNEHA VINCENT

• Manage daily administrative operations to ensure smooth functioning of the
office.
• Organize and maintain files, records, and documents (digital and physical).
• Handle incoming and outgoing emails, calls, correspondence, and
communications.
• Assist in maintaining office supplies inventory and place orders when
required.
• Support HR and management with document preparation, onboarding tasks,
and staff coordination.
• Manage office equipment, coordinate maintenance, and liaise with vendors
or service providers.
• Handle confidential information securely and maintain data accuracy.
• Provide support for administrative projects, deadlines, and daily tasks.
• Ensure compliance with office policies, procedures, and organizational
standards
• Managed social media accounts and supported email marketing activities to
enhance customer engagement

An Administrative professional ensures an organizations daily operations run smoothly by managing schedules, coordinating communications, and overseeing office supplies. They act as the central point of contact for employees, clients, and vendors to optimize workplace efficiency.

An Airport Customer Service Executive is the frontline face of the airline or airport. Guide travelers, process check-ins, handle baggage, and ensure smooth boarding. Responsibilities include verifying travel documents, managing customer queries, and assisting passengers with special needs or disruptions.

• Assisted passengers with check-in, boarding, and flight information
• Provided accurate flight schedules, gate details, and travel assistance
• Handled passenger inquiries and resolved issues in a professional manner
• Supported baggage handling procedures including lost and delayed baggage
• Ensured compliance with airport safety and security regulations
• Coordinated with airlines and ground staff for smooth operations
• Assisted special passengers including elderly, disabled, and VIP travelers
• Maintained high level of customer service and airport hospitality standards
• Made clear passenger announcements regarding boarding, gate, delays.