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Sneha Yash, Customer Service & Administrative Assistant

Sneha Yash

Customer Service & Administrative Assistant·Infinite Ekart & Miella General Trading LLC

United Arab Emirates

High school or equivalent, Food Technology

Work experience

Total years of experience: 2 years, 8 months

Customer Service & Administrative Assistant

December 2024 - Present

Infinite Ekart & Miella General Trading LLC

Dubai, United Arab Emirates

December 2024 - Present

• Managed Webstore orders,
returns, refunds, and cancellations.
• Tracked high-value Amazon &
Noon orders, ensuring timely
delivery.

Company industry:
Administration Support Services

Patient Care Coordinator

October 2023 - November 2024

VS Hospital

Chennai, India

October 2023 - November 2024

• Managed patient queries across
calls, emails, and walk-ins.
• Served as Secretary for Urology &
Gastroenterology departments.
• Achieved 2K Google reviews target
within two months.
• Assisted patients and families with
consultations, procedures, and
continuing care.

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

Madras University

January 2019

January 2019

High school or equivalent, Food Technology

India

Anna University

January 2017

January 2017

Bachelor's degree, Biotechnology

India

Jai gopal

January 2015

January 2015

High school or equivalent, Biotechnology

India

Durga matriculation school

January 2013

January 2013

High school or equivalent, science

India

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate

Languages

English
Intermediate