Branch Supervisor
LIU Copy Center
Total years of experience :10 years, 0 Months
Branch Supervisor (October 2017 - Current)
1. Increase the overall productivity of the branch by implementing relevant work strategies.
2. Maintain fruitful relationships with current customers and establish good relationships with new ones.
3. Develop and oversee sales and marketing strategies.
4. Manage daily operations, especially customer service and finance activities, and make improvements as needed.
Part-Time Job as Test Proctor
1. Follow the Test Administration Timeline
2. Assists examinees as needed with seating location.
3. Greets, takes attendance, and identifies the examinees with a government issued photo ID.
4. Communicates with examinees according to the LIU policy in a clear, calm and professional manner at all times.
5. Maintains the security of all testing materials.
6. Distributes, collects and accounts for all examinee testing materials.
7. Completes exam report forms with accuracy and speed.
8. Monitors examinees to ensure a secure testing environment and to deter cheating.
9. Reports any suspected irregularities to the Chief Proctors.
10. Walks quietly to monitor examinee conduct.
11. Completes written Incident Reports as required.
12. Attends all meetings as needed or required
13. Sign in and out each testing day on the Attendance Report.
14. Adhere to scheduled breaks and lunch times and 15 minute warnings.
15. Performs other duties as assigned.
1. Explains the registration process to the new comers.
2. Collects personal information from students who are willing to register.
3. Provides direction on day to day operations for Admissions and Registration, Articulation and Assessment Services and Information Services.
4. Consults with other areas of the Registrar’s Office to ensure coordination of services and effective use of resources.
5. Completes appropriate paperwork.
As Assistant Manager I am responsible of assisting a higher-level manager and fill in for them when they’re absent. My work is critical in ensuring that the team meets its goals of efficiency and customer satisfaction.
1. Responsible for hiring and firing employees, also responsible for employee discipline.
2. Handle direct customer service relations.
3. Full responsibility in absence cases of the owner.
4. Responsible to find a replacement in case an employee doesn’t show up.
As Assistant Manager I am responsible of answering telephone calls, provide administrative support, assist in the day to day operations, corresponding to email, filing of company files and records, and other day to day clerical task.
Main Roles
1. Answer telephone calls.
2. Provide administrative support.
3. Assist in the day to day operations.
4. Corresponding to email.
5. Filing of company files and records.
6. Other day to day clerical task.
Good Knowledge on both Tickets Reservation Applications, and Hotels booking Systems.
Operations Executive
As an Operations Executive my role consist of making sure the sales operation run smoothly, and look for the customer needs. In addition to this I am responsible for the whole shop in case of absence of the Manager, and mainly responsible of the customer service section.
Main Roles:
1. Full-Time Job as Operations Executive.
2. Main role in scanning, photocopying, binding and selling university books, notebooks, and references.
3. Sales Representative. (Handle direct sales)
4. Other day to day clerical task.
Major Courses: • Economics for Manager • Financial Economic • Mathematical Economics and Econometric • Financial Derivatives • International Macroeconomics • Advanced Financial Econometric Core Courses: • Accounting for Managers • Marketing Management • Corporate Finance • Strategic Management & Corporate Governance • Managing Human Resources • Business Research Methods • Project Management
Major courses: •Management Organization Theory •International Business Management •Global Strategic Management •Managing Entrepreneurship •International Banking and Finance •International Economics and Trade •International Business Marketing •Conventions and Meetings Management •Operation Research •Financial Modeling •Travel Agency Management
