Strategic Sourcing Planning Consultant
Ooredoo
Total years of experience :25 years, 5 Months
• Group Annual Sourcing Planning Exercise (Since 2016): Successfully directed and orchestrated the Group ASP exercise since 2016, optimizing procurement strategies and ensuring alignment with organizational goals.
• 3-Years Business Planning Process: Held a pivotal role as the Ooredoo Group Strategic Sourcing (OGSS) Single Point of Contact for the 3-years business planning process.
• Procurement Taxonomy Refinement and S2S Master Data Management: Led the refinement of the procurement taxonomy and coordinated end-to-end master data management activities for the Source-to-Settle (S2S) project.
• Technical and Functional Program Management for S2S Project: Assured both technical and functional excellence in the Program Management of the Source-to-Settle project, ensuring seamless implementation and alignment with project objectives.
• Institution of Procurement University E-learning Program: Pioneered and implemented a comprehensive e-learning program catering to OGSS and multiple Operating Companies (OpCos) continuous learning and development.
• 2017 Savings Calculation and Reporting: Played a key role in facilitating the calculation and reporting of savings in 2017, collaborating closely with category managers and the group finance team to ensure accurate and transparent saving reporting.
• Support on RFP Evaluations and Financial Negotiations: Provided valuable support in the evaluation of multiple Requests for Proposals (RFPs) and contributed to financial negotiations, showcasing expertise in procurement and financial management.
• Directed Group-Level Value-Added Services (VAS) Technology Strategies: Spearheaded the development and execution of VAS technology strategies and best practices at group level. Formulated and implemented OG VAS roadmaps and architectures, aligning with marketing and new business requirements while emphasizing cost efficiency, group synergies, and network performance.
• Chairmanship of VAS Competency Centre: Led as the Chair of the VAS Competency Centre, orchestrating a virtual team that brought together heads of VAS from all OpCos. This collaborative effort ensured the harmonization of VAS initiatives across OpCos.
• Harmonization of VAS Portfolio: Successfully harmonized the VAS portfolio by strategically selecting preferred partners. This initiative streamlined operations and enhanced efficiency across OpCos.
• Promotion of VAS Consolidation Strategy: Championed a VAS consolidation strategy based on a cloud infrastructure blueprint design. Oversaw the transformation from proof of concept to the rollout phase across multiple OpCos, optimizing operational effectiveness.
• Implementation of Group Auto Device Configuration Platform: Orchestrated the selection and rollout of a group auto Device Configuration and reporting platform. This platform provided highly valuable reports for both business and technical teams, contributing to informed decision-making.
• Support for Group Strategic Sourcing: Consistently supported the group's strategic sourcing initiatives, actively participating in the preferred VAS OG partner selection process. Contributed to both technical selection and financial negotiations, ensuring optimal partnerships.
• Influence on Preferred Partners' Roadmaps: Exerted influence on the roadmaps of OG preferred partners to align with group VAS requirements, maximizing overall group benefits and staying at the forefront of industry advancements.
• Active Involvement in Strategic Planning Reviews: Actively participated in the strategic planning review process, contributing insights and expertise to 3YBP for all OG OpCos.
• Team Leadership: Successfully directed and led a team of 10 engineers and 2 leaders, fostering a collaborative and high-performance work environment.
• Business Demand Management: Assumed responsibility for the business demand management task from the technology side, overseeing the entire process from feasibility studies to commercial launch and subsequent monitoring and reporting.
• Strategic VAS Roadmap Planning: Collaborated with Marketing and other relevant departments to plan both short and long-term VAS roadmaps, ensuring alignment with business objectives and market demands.
• Architectural Design and Dimensioning of VAS Platforms: performed the design, dimensioning, and budget forecasting for new architectures of VAS platforms, ensuring scalability and efficiency in alignment with technological advancements.
• Vendor Selection and Implementation: Led the vendor selection processes and implementation efforts for all VAS platforms, ensuring optimal partnerships and smooth integration into existing systems.
• Departmental Organization and Reporting: Diligently organized departmental activities, focusing on activity reporting and KPIs analysis for all VAS platforms and services under your purview.
Role:
Management of a team of 3 to 5 engineers
Dimensioning/RFP/acquisition & setting up of all legacy VAS platforms and services.
Reporting and performance analysis for all achieved projects.
Achieved projects:
- SMS based vas projects, SMS-MT real time charging applications.
- USSD projects (menu browsing, service & promotion activation, etc.)
- IVR based Projects (VMS, Voice SMS, Voting IVR platform, PRBT Personalized Ring Back Tone),
- Signaling based projects (SMS-C, SMS-FDA routers, MCA, PLN, Welcome SMS, Camel Gateway …).
Management of a team of 3 to 5 engineers
Conception, development and presale of IVR & SMS based VAS solutions.
RFP analysis and tender redaction.
Trainer on IVR (over UNIX) and SMS solutions.
Achieved projects:
- Tunisia Telecom account Management of all IVR projects (national exams results announcement: BAC more than 1million call per/day), TV games, TV voting (Star Academy more than 1, 4million calls in the final voting day).
- Setting up of an IVR platform over SS7 for MATTEL Telecom operator-Mauritania
- Conception an setting up of an SMS Banking Solution for multiple Tunisian banks (UIB, UBCI & BIAT).
- Conception and development of SMS based products for Telecom operators (SMS InfoBilling: Alerting postpaid subscribers by the amount of their invoices by SMS. SMS Info-Center: Web-to-SMS push application with user access management, personal and private address book. HOST-Bank-GateWay: Mini-SMS gateway using file interface to interconnect Push Large Accounts: banks).
- Personalization & installation of IVR Fax-enabled Phone-Banking solution for BIAO-CI (West Africa International Bank - Ivory Coast), local banks like Amen Bank & BH (Habitat Bank with real time balance/transactions based on socket interface)
- Conception and development of IVR application for multiple administrations like CNSS (the social security), ATE (Tunisian Employment Agency), RAPID POSTE, and Ministries like Defense, Finance, Youth, etc.
- Several applications for the national TV: real time voting/poll and QUIZ games (traffic over than 150 000 call per hour, with real time results).
Role:
installation/operation & management of IVR & videotext platform of 25 servers (60E1 => 1800 simultaneous access for IVR & 256 access for videotext).
Management of a team of 3 to 5 engineers.
Achieved projects:
- Planning/scheduling and setting up of the multiple extensions of the hardware and software platform
- Management of large IVR operations of Tunisia Telecom especially BAC exam results and TV games.
- development and upgrading of the applications of Tunisia Telecom:
o Unpaid invoice Alert for fixed and GSM lines
o Consumption Alert for fixed line
o Invoice Date (All information about Telephonic Invoices)