Soha Tabassum

Managed front desk operations, serving as the primary point of contact for students, parents, faculty, and visitors to ensure a welcoming, professional, and organized environment.

Addressed inquiry calls, emails, and walk-ins, providing accurate information regarding admissions, school policies, and daily schedules.

Coordinated student and parent relations by streamlining communication channels and resolving administrative queries promptly.

Supported senior administrators with daily operational tasks, including data entry, managing visitor logs, and maintaining student records.

Maintained a highly organized reception area while managing incoming/outgoing mail and scheduling appointments.

Student & Parent Relations: Acted as the primary point of contact for parents, visitors, and
prospective students, delivering a welcoming, professional, and organized reception environment.
Admissions Support: Managed the student admission and enrollment pipeline by handling walk-in
inquiries, providing information on school curricula and fees, and scheduling campus tours.
Communication Management: Handled the schools multi-line phone system and main email inbox,
efficiently routing calls to coordinators, teachers, or management, and broadcasting timely notices
to parents.
Daily Coordination: Coordinated student check-ins/check-outs, managed appointment calendars
for the Principal and administration, and supported school event logistics.

Assisted senior administrators with daily operations, document management, and policy
compliance tracking while handling public and visitor inquiries to ensure efficient service delivery.
Maintained, organized, and digitized confidential records using MS Excel, and actively contributed
to the coordination of local community development initiatives and public outreach programs.