سهيل أحمد

IT Expert في Medoid consultant

• باكستان
• أشغل هذه الوظيفة منذ أغسطس 2022

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose and resolve technical hardware and softwares issues.
- Install, configure, and maintain network infrastructure, including routers, switches, and firewalls.
- Monitor network performance to ensure smooth and reliable operation.

- Manage and maintain servers, including installation, configuration, and updating of operating systems and applications.
- Perform regular backups and recovery operations.

- Implement and manage security measures to protect IT systems, networks, and data.
- Monitor and respond to security incidents and breaches.

- Develop, test, and deploy software applications.
- Maintain and update existing software to ensure compatibility and security.

- Provide training and support to end-users on various IT systems and applications.
- Create and maintain documentation for IT processes, systems, and procedures.