Branch Coordinator officer
National General Insurance Co.(PSC)
مجموع سنوات الخبرة :15 years, 11 أشهر
o Receive all the confirmation from Sales and send to underwriting team (HO).
o Evaluate all received confirmation and endorsements and inform to the Sales and brokers for missing documents.
o Assist to BM for prepare the monthly quarterly and annually sales reports.
o Receive all the claims from clients and sales and send to the claim department and follow-up with record.
o Follow-up for the policy issuance with TPA and medical team.
o Analyses and reviews quotes for new business and renewals as requested by the Sales and brokers.
o Verify all the client information provided by the Sales and brokers before sending to the medical team.
o Maintain all the claims and sales records of Sales and brokers
o Send the renewal terms, Loss ratio and COC letter to the sales team and brokers
o Make the weekly and monthly reports and send to the branch manager.
o Working to monthly sales and revenue targets as set by the sales manager.
o Coordinate with the accounts and Finance regarding pending payments of corporate customer and their claims.
o Researching the target market and finding companies to target
o Investigating and resolving queries from customers.
o Pre underwrite the cases and submit to the medical portal cases.
o After sales services excellence - no complaints till now.
o Track record of achieving KPI’s and targets.
o Marketing & sales of high. End DAMAC projects across Middle East(UAE, Jordan, Lebanon, Egypt, KSA and Qatar)
o Recruiting agents for business development.
o Proposing sites to the clients according to their expectation in terms of location, size and budget.
o Negotiating with clients on pricing and other commercial terms.
o Coordinating with administration, technical and legal team to give MOU, EOI, contracts, deeds, on time as requested by the client.
o Conducting regular research on real estate investment and updating existing clients on new trends and patterns evolving in reality sector, hence forth generating repeat business
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Cold calling to arrange meetings with potential customers to prospect for new business.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Reviewing own sales performance, aiming to meet or exceed targets.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Researches sources for developing prospective customers and for information to determine their potential.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customers.
o Manage the team of 15 Executive Coordinators with 250 branches with Six Banks of Multan Region.
o Conduct the training refresher of all Bancassurance products to the Branch managers, Area Managers (AVP, VP) and all staff of all banks in various cities.
o Achieve the Monthly, Quarterly and annually sales target.
o Visits to branches & Area Managers for the proper follow-up and efficient processing of Banca cases.
o Fulfillment of customer queries and product knowledge to all branches and respective team members.
o Meeting with sales team on weekly basis for discussion regarding future plans and betterment of business.
o Able to achieve Branch Target
o Supervising Sales/Retail/Institutional/team
o Collection of forms and coordination with the Head Office
o Manage all Administrative/operational issue
o Helps in planning, developing, and directing marketing efforts for a particular product.
o Responsible for professionally done, presents its products and services in a professional manner.
o Responsible for creating and building client relationships through providing customer with the accurate information regarding the product.
MSc (Math) (2007) University of Balochistan Quetta
B.Sc (Double Math, Stat) (2003) University of Balochistan Quetta
