sohail Quasmi, HR Officer

sohail Quasmi

HR Officer

Tata Buisness support services ltd

Location
India
Education
Master's degree, MPM
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

HR Officer at Tata Buisness support services ltd
  • India
  • My current job since May 2013

Recruitment -

•Recruiting best candidates at non metro location & meeting the numbers on time.
•Vendor Handling, Campus Hiring.
•Utilizing and managing maximum sources like agencies, job portals and employee referrals for current and future openings.
•Managing advertising response, employee referrals and campus recruitment, establishing the strong reference network and handling the internal transfers.
•Executing the end-to-end life cycle of hiring for all levels with the help of WFM Team, determined weekly, monthly & quarterly targets in accordance to the targeted and projected number of calls to be answered.
•Managing CPH (current CPH excluding salary is only 3 rupees)

•Administration -

•Handling Housekeeping & Security Team
•Petty Cash Maintenance
•Keep track of the Bio-Metric registration and Access Control
•Fleet Management - Employee Transportation - Preparing CAB Roaster // Monitoring of KMs and Routing
•Monthly bills Receiving, Verification, processing & maintenance of File
•Coordination work with Local vendor and Collecting the Quotes from the Vendor based on the requirements
•Handling of Office Boys
•Maintenance of Stock Register
•Keep track of the Maintenance Schedule - UPS /CCTV/Fire System/Re-filling of Fire Extinguisher
•Preparation of ADMIN MIS reports and Dash Boards
•Discipline /Cleanliness Rules - ( Switching off ACs, Lights & Computers & also maintain hygiene etc )


•Employee Relations -

•Attrition Control - Implementing Ideas to increase Employee satisfaction.
•Induction and Training Handover.
•Employee grievances handling.
•Determining motivation & satisfaction levels of employees through personal interaction & Observations.
•Handling Employee Engagement activities by doing fun activities
•Carried out the attrition analysis of causes & effects, developed various employee retention & engagement schemes to curb attrition.

•Evaluated the common reasons of attrition and worked out techniques to avoid the hiring of such resources during the initial hiring stage of the candidate.



•Employee Communication - Conducting skip level meetings, Tea With Management, One on Ones, Stay Interviews & closing issues that are brought up, dissemination of organization wide communications within the client groups.
• Recreation and Fun events - Fun club, organizing monthly RnR events
•Celebrating all festivals to motivate the employees
•Conducting Activity on weekly basis - Fundoo Friday
• Employee counselling - Counselling, Motivating employees & resolution of issues where possible.
• Separations - Exit interviews (conducting, documenting, and analysis), also ensuring that employees leave on a good note.
•Maintaining the records of separated employees.


• Employee Relationship Management:

• Creating harmony between organizational and personnel goals with a view to ensure achievement of organizational mission.
• Educating the employees about company policies and rules, to be followed.
• Determining motivation
• Managing Employee grievances and employee relations
• Handle issues pertaining to salary, incentives leaves etc.


Competencies
1. Knowledge-
• Good understanding of Indian recruitment Market
• Knowledge about job portals and other resources.
• Good understanding of end to end recruitment process

HR Associate at Serco Global Services LTD
  • India
  • August 2011 to May 2013

Location - Aurangabad
Job profile -

•. Recruitment -
•Part of high transaction Recruitment plan of launching new processes.
•Working on pilot Batches.
•Vendor Handling, Campus Hiring.
•Utilizing and managing maximum sources like agencies, job portals and employee referrals for current and future openings.
•Maintaining and Monitoring: Offer to Joining Ratio.
•Instrumental in maintaining the highest offer to joining ratio record till date.
•Coordinating various outstation drives independently
•Have the drive, energy and persistence that are the hallmark of a great recruiter.
•Capable of handling recruitment pressure.
•Established Recruitment process in organization: HR Grooming and Screening, Aptitude test, Typing Test, Pick and Speak Round, Ops Round and Final round.
•Working with high performer team.
•Certified Recruiter by Vodafone, Uninor, Dish TV and Reliance Client.
•Ensured delivery of at least 250 Agents as per the requirement on a monthly basis.
•Managing advertising response, employee referrals and campus recruitment, establishing the strong reference network and handling the internal transfers.
•Executing the end-to-end life cycle of hiring for all levels with the help of WFM Team, determined weekly, monthly & quarterly targets in accordance to the targeted and projected number of calls to be answered.


•Employee Relations -

•Attrition Control - Implementing Ideas to increase Employee satisfaction.
•Induction and Training Handover.
•Employee grievances handling.
•Determining motivation & satisfaction levels of employees through personal interaction & Observations.
•Handling Employee Engagement activities
•Carried out the attrition analysis of causes & effects, developed various employee retention & engagement schemes to curb attrition.
•Evaluated the common reasons of attrition and worked out techniques to avoid the hiring of such resources during the initial hiring stage of the candidate.

•Employee Communication - Conducting skip level meetings, One on Ones, Stay Interviews & closing issues that are brought up, dissemination of organization wide communications within the client groups.
• Recreation and Fun events - Fun club, organizing monthly RnR events
• Employee counselling - Counselling, Motivating employees & resolution of issues where possible.
• Separations - Exit interviews (conducting, documenting, and analysis), also ensuring that employees leave on a good note.

•Etc.

COMPANY - Tata Business Support Services Limited

Education

Master's degree, MPM
  • at BAMUBAMU
  • January 2013

Passed from Maulana Azad College, Received scholarship 2 times

Bachelor's degree,
  • at BAMUBAMU
  • January 2013

Passed from

Specialties & Skills

Employee Relations
Grievance Handling
Payroll
Mass Recruitment
ADVERTISING
CLOSING
COUNSELING
CUSTOMER RELATIONS
DELIVERY
EMPLOYEE RELATIONS
FILE MANAGEMENT
HUMAN RESOURCES
MANAGEMENT

Languages

English
Expert
Urdu
Expert
Hindi
Expert
Arabic
Beginner

Training and Certifications

Conquest training (Training)
Training Institute:
Serco
Date Attended:
April 2012
Duration:
32 hours

Hobbies

  • Prediction
    I mostly try to understand what exactly person is thinking by his behavious