سلمي جمال

• Lead and supervise the customer service team to ensure efficient daily
operations.
• Manage customer inquiries and complaints in a professional and timely
manner.
• Maintain accurate customer records and booking information.
• Prepare reports and coordinate with relevant departments to support
workflow.
• Monitor service quality and ensure customer satisfaction.

• Promoted religious tourism ( Umrah ), domestic tourism, and
international travel packages.
• Assisted customers with visa applications and travel documentation.
• Booked flight tickets and travel arrangements.
• Helped customers choose suitable travel packages based on their needs
and budget.
• Achieved sales targets through excellent communication and customer
service.
• Maintained accurate customer records and followed up with clients
before and after booking.
• Managed customer accounts and built strong client relationships.
• Followed up with customers regarding bookings and travel services.
• Updated customer information and booking records with accuracy
• Coordinated with internal departments to ensure smooth operations.
• Contributed to achieving company sales targets.
Lawyer
• Represented clients in civil, criminal, personal status, and labor cases.
• Drafted legal documents, contracts, and legal memoranda.
• Conducted legal research and reviewed legal documentation.
• Managed case files and maintained confidential records.
• Represented clients before courts and legal authorities.