Solomon Abrha Gebremariam

.Answered queries and concerns about a company’s products or services.
·Collected feedback, resolved issues and handling customer complaints.
·Processed customers’ account opening and performed cross-selling activities.
·Scanned customers’ and authorized staff’s signatures and photographs.
·Collected and paid cash to all types of transactions within his/her limit.
·Collected and delivered cash from and to the Till Administrator.

Diagnosed more complex problems using computerized diagnostic equipment to test and adjust key vehicle
components.
·Repaired engines, transmissions, clutches, rear ends, breaks, drive shafts and axles and adjusted spark plugs and
ensured efficient engine performance.
·Adjusted, tested and repaired gas and rotary engines, drive trains and vehicles’ suspension, steering, breaking,
electrical and mechanical systems.
·Performed inspection and servicing such as; fueling, oil and filter changes, maintained antifreeze and coolant levels
and proficiency is demonstrated.
·Assisted customers who need repairs for their vehicle by ordering parts, identified problems, performed vehicle
operation tests and installed new components.