Store Manager
Al Shaya / victoria secreet
Total years of experience :20 years, 3 Months
Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
Insuring that the company SOP is followed during executing the services.
Study customer demographics around the Centre, sales trend (i.e. ticket size, services sold), planned sales & marketing initiatives and forecast monthly / quarterly sales.
allocate monthly sales targets amongst team and making sure that it is achieved.
Planning for the budgets and generating revenue and OS.
Solving customer comp.
laint and making sure that the service quality is happening as per as the company SOP.
Managing staff roster and vacations plan.
Managing inventory and dealing with suppliers to ensure that that daily operation needs are covered.
Controlling the daily and monthly consumption.
Setting training plan to all the team to ensure that all team is following the SOP.
Study the customer needs and provide alternative solutions.
Making sure that execution targets are achieved by using the maximum capacity and company resources.
Insure that the medical and commercial licensees renewed as per as Qatar low.
Planning for inhouse and outhouse events.
Maintaining the daily records and report
Study customer demographics around the centre, sales trend (i.e. ticket size, services sold), planned sales & marketing initiatives and forecast monthly / quarterly sales.
Compare this plan with sales targets to be achieved. Implement sales efforts & events to meet the targets.
Study current sales conversion and identify lost opportunities. Do the needful to correct & maximize opportunities with existing clients and prospects.
Be aware of top selling services and ensure a balance between sales value and volume.
Along with the Centre Head, allocate monthly sales targets amongst team members. Study strengths & potential of team members prior to allocation.
In conjunction with Centre Manager, monitor inventory available / ordered along with sales of specific services to ensure better inventory planning and management.
Constantly study products, services offered by competitors.
Be familiar with frequent objections, comparisons for effective.
Leading sales team to achieve sales plan
Improving the coverage percentage
Disrupting the company sales plan on the sales team
Dealing with the key account and big disrupters
• Lead the sales force to achieve all the key business indicators to reach the sales goals
• Inspire and lead a division of Area Sales Managers, Sales Leaders and representatives to achieve sales results with global direction and local Egyptian Strategy
• Set and maintain the performance standards of each Area Sales Manager in the line with overall objectives of the Division
• Provide ongoing direction, coaching and support to my team in helping them priorities daily, campaignly , quarterly and annual sales activities
• Identify and analyze my division potential and take an analytical approach to building and managing my own sales forecast, business plan, financial budget and expenses management
• Provide training coaching and development opportunities for Area Sales Managers and Sales Leaders in order to maximize their full potential
• Manage talent and build succession plans in order to maintain maximum coverage throughout my division
• Organize sales conferences and workshops
• Organize prospecting events on
• Motivate and create computations between all the team members
Achieving sales plan by achieving all key business indicators
Lead, train and coach a team of sales leaders to achieve my sales plan
Sell AVON earning opportunity to the new representatives
RECRUT new representatives and train them on adding new customers to their customer list to sell Avon products
Sell AVON products to new customers
Achieving sales plan by achieving all key business indicators
Sell AVON earning opportunity to the new representatives
RECRUT new representatives and train them on adding new customers to their customer list to sell Avon products
Sell AVON products to new customers
Sell AVON earning opportunity to the new representatives
RECRUT new representatives and train them on adding new customers to their customer list to sell Avon products
Sell AVON products to new customers
Faculty of Agriculture -Alexandria University Economic Agriculture Department
1998 Ras EL- TEEN School, ALEX, Egypt. High School Degree