somi zaki, regional L & D Assistant Manager

somi zaki

regional L & D Assistant Manager

Nissan Middle East

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information and Production Engineering
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

regional L & D Assistant Manager at Nissan Middle East
  • United Arab Emirates - Dubai
  • My current job since October 2016

Nissan Group of Middle East: 10-2016 to Present
DND (Dealer Network Development) Nissan Academy Online|Sales| (Retail & Fleet) Learning Management System (LMS Manager)


• Support the development of an E-Learning strategy and platform, ensure implementation and maintenance of the approved system
• Develop a reporting system (Dashboard /Reports) for Users and Managers to control progress and efficiency of E-Learning activities
• Provide troubleshooting and support to the countries in a timely manner
• Asses periodically e-learning technologies and resources used within Nissan
Middle east assess emerging technologies and make recommendations for
future e-learning developments
• Refines and implements training plans and programs to support the current
and Future business needs
Create and execute learning strategies and programs
• Program Management & Administration: Deliver program and monitor the delivery
• Follows up any learning interventions or program to ensure application and effectiveness of learning
• Provide database management, maintain electronic educational records, and serve as a technical resource on the LMS and other integrated Learning Systems
• Provides standard and customized reports, regularly scheduled communications to organization, and centralized LMS support and services to educators
Vendor Management
• Ensure that selected service providers correspond to the company needs, review the performance and renew or cancel existing contracts based on the performance review
Learning Consulting& Training Evaluation
• Implement the audit process for the performance of vendors in order to evaluate their performance
• Evaluate individual and organizational development needs
• Design and deliver e-learning courses, workshops and other training
• E-learning Developer, developing and deploying online courseware via our
Learning Management System and other learning technology (e- learning
Storyline)
• Learning Analysis, Identifies opportunities for continuous improvement and
causes of
• performance and /or learning needs for employees in a particular business or
function
Stakeholder Management
• Communicates and promotes all relevant training information to NSC’s” National Sales Companies) and employees (Middle East, India, North Africa, South Africa, Turkey)
Human Capital Responsibilities
• Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Provide inputs for the development of annual manpower plan
• Ensure the implementation of Nissan’s corporate policies and relevant procedure

E-learning & Development Specialist at Air Arabia Airlines
  • United Arab Emirates
  • September 2013 to September 2016

Ground Operations Training Academy
Learning Management System Management
• Maintain user database of the LMS system maintaining user credentials.
• LMS support to all and communication with net dimension (vendor) for Technical related
issue.
• Successful implementation of LMS like (system upgrades, incident handling, debug fixing,
loading users licenses).
• Identifying training and development needs within an organization through job analysis,
appraisal schemes and regular consultation with business managers and human resources
departments.
• Collating and Administering Training Requirements: Liaison with relevant departments
with regard to their training requirements, including helping to collate and document needs
for specific areas of responsibility.
• Providing information on existing appropriate training solutions. This activity requires
Coordination with both internal and external suppliers and other support departments
functions, ensuring that the important information is communicated in an accurate and timely
manner.
• Working in a team to produce programs that are satisfactory to all relevant parties in an
organization, such as line managers, accountants and senior managers at board level.
• Dealing with All regions (MENA, CIS, INDIA-ISC-KSA-IRAN) stations to reach to the
compliance level.
• Managing the delivery of training and development programs and, in a more senior role,
devising a training strategy for the organization.
• Monitoring and reviewing the progress of trainees through questionnaires and discussions
with managers.
• Evaluating training and development programs.
To produce various training reports regularly
• SAS (Sharjah Aviation Services) Training Compliance reports- quarterly Produce accurate
report summary from LMS weekly and quarterly with the Percentage of achievement.
• Training compliance report for ABY Ground Operation.
• Monthly training report with the comparison from the previous months should be prepared

WordPress Administrator at Pixel Sof
  • United Arab Emirates - Dubai
  • March 2010 to June 2012

Education

Bachelor's degree, Information and Production Engineering
  • at University of Agricultural Engineering
  • January 2005

courses: Problem Solving- improved workflow to increase productivity by 40 % Project Management and Time Management

Specialties & Skills

Call Center
WordPress
Graphic Design
Data Entry
Customer Service
learning management
learning technology
service learning
learning solutions
soft skills
programming
microsoft powerpoint
web development
teamwork
staff training
CONSULTING
DATABASE ADMINISTRATION
DELIVERY
PROGRESS
STRATEGIC
CONTINUOUS IMPROVEMENT
CONTRACT MANAGEMENT
HUMAN RESOURCES
JOB ANALYSIS
MANAGEMENT
performance management
problem solving

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Training and Certifications

Oracle java mobile application (Certificate)
Valid Until:
January 2019
ICDL (Certificate)
Valid Until:
January 2019

Hobbies

  • Reading-Sport - Music-Travelling