Somurao Somu

IT Engineer في Infotech Information

• المملكة العربية السعودية - الدمام
• أشغل هذه الوظيفة منذ ديسمبر 2010

 Core field visit to client installations
 Management of large level networks comprising more than 289 client and server workstations.
 Drafting Annual Maintenance Contract Documents
 Managing team of people and to deploy them in various customer installations
 Updating self and team technical expertise to meet the current trends in hardware and networking technologies.
 Operating system installation, Application Software installations and various remote networking tools installation and maintenance.
 Basic hardware and software troubleshooting.
 Customer Service record maintenance
 Telephonic and onsite support establishment
 Billing and grievances redress.
 Expert in Exchange 2010 and all messaging protocols and routing. Ex. SMTP, POP3

System Engineer في Chakara Computers

• غير ذلك
• أشغل هذه الوظيفة منذ يناير 2008