Sonal Fernando

ˆ Provided customer support and technical consultation for IFS Cloud and IFS Applications 10 envi
ronments.
ˆ Developed and delivered enterprise solutions using IFS Cloud and PL/SQL.
ˆ Configured and optimized IFS solutions based on customer requirements and business processes.
ˆ Collaborated with end users and stakeholders to improve solution adoption and business outcomes.

ˆ Developed the IFS Cloud Emissions Tracker application using .NET, Power Platform, and Azure,
including the design and implementation of the initial integration process between the solution and
IFS Cloud.
ˆ Collaborated with cross-functional teams to analyze customer requirements, design process flows,
and deliver high-quality software solutions aligned with business objectives and project timelines.
ˆ Architected process flows and developed the Schedule of Work component within IFS Cloud, ap
plying structured quality assurance practices using IFS Marble and PL/SQL while improving the
performance and responsiveness of IFS Cloud Lobby components.
ˆ Created and maintained technical knowledge base content and customer documentation, and utilized
Bitbucket and Jira for version control, project tracking, and delivery management.
ˆ Performed unit testing, integration testing, and defect resolution throughout the software develop
ment lifecycle.
ˆ Participated in code reviews and quality assurance activities to ensure software reliability.

ˆ Gathered and analyzed customer requirements to support enterprise application development and
implementation.
ˆ Developed and enhanced SMART HRIS and BUILD SMART ERP reporting modules using ASP.NET
technologies.
ˆ Built and maintained web and desktop applications using ASP.NET Core, JavaScript, Bootstrap,
WinForms, XML, ADO.NET, and MSSQL.
ˆ Supported customer deployments, troubleshooting, and post-implementation activities to ensure suc
cessful solution delivery.