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Sonia Hussain, Customer Services Executive

Sonia Hussain

Customer Services Executive

PIA Contact Center

Location
Pakistan - Karachi
Education
Bachelor's degree, Accounting, Economics, Management
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Customer Services Executive at PIA Contact Center
  • Pakistan - Karachi
  • January 2014 to January 2015

Online reservations for airline customers.
Handling general queries regarding airline operations.
Voice, email & chat communication with airline customers.
Handling of PIA Frequent Flyer Program Members.

Education

Bachelor's degree, Accounting, Economics, Management
  • at Govt College Of Commerce & Economics
  • June 2012

Specialties & Skills

Customer Service
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Data Entry
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MS Office Automation
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HR Solutions
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Project Management
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Office Automation (Ms-Word, Ms-Excel & Ms-Power Point).
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Languages

English
Intermediate

Memberships

K&n chicken products
  • Customer
  • March 2011

Training and Certifications

Personal and Career Development Training in IACT (Training)
Training Institute:
Institute for Advancing Careers and Talent
Date Attended:
June 2010
Duration:
6 hours

Hobbies

  • Reading Books, Playing Table Tennis, Music, Computer, Use of Internet, & Reading Newspaper.