Sonny Lopez

Job Description:

Marketing Manager (Graniti Building Materials LLC concurrent with Breakfast to Breakfast UAE)

Marketing Function

• Creates and executes advertising campaigns, publishing projects, business development initiatives, feasibility studies and revises as appropriate to meet changing needs and requirements.
• Management of Social media pages for both companies
• Coordinates with on-line marketing service providers
• Prepared and implemented viability studies for promotional programs
• Conceptualized Franchising Program
• Directed creative for published magazine advertisements

Administrative and HR Function

• Acts as the Executive Assistant to the Managing Director, General Manager and functions as HR Manager in recruiting job applicants
• Identifies resources needed, service providers and assigns individual responsibilities.
• Screened, interviewed and recommended sales and front desk applicants for mother company.
• Trained and oriented front desk staff for reception requirements
• Effectively applies company methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Ensures project documents are complete, current, and stored appropriately.
• Procurement of office equipment used for operations.
• Prepared Employees Manual for both companies.
• Handled correspondences with suppliers of multi-cultural backgrounds

Operations Function

• Facilitates project team effectively.
• Holds regular status meetings with branch operations team
• Keeps branches well informed of changes within the organization and general levels.
• Effectively communicates relevant project information to superiors.
• Gathered customer feedback
• Delivers engaging, informative, well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.
• Prepares internal and external correspondences across all departments
• Handled four branches with at least 30 to 40 staff members each branch
• Trained staff for customer service excellence
• Standardized and prepared operations manual for restaurant operations.