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EXPERIENCE

IFFCO Tokio General Insurance Co Limited - Visakhapatnam From Sep 2013
Designation: Branch Head, Senior Manager
Grade M5

Post my induction into the ITGI my first major challenge is to lead & transform branch in to the performing level as desired by management.
Steer and lead the existing staff to outperform themselves keeping in mind the company’s vision.
Developing the market share and increase branch premium achievement to the set targets.
Exploring and increasing our market share from untapped products in the wide existing retail product mix.
Increasing our share in the existing National level tie up’s, OEM Tie up’s, empanelled brokers and developing Agency & alternate channel’s.
Handling *Bima Kendra Centre & improving rural premium.
Developed business from new NBFC channels - SCUF
Initiating Rural Bank Tieups - Successfully partnered with District Cooperative Bank Branches.
Participating & submission of quotes to SME and Corporate clients.
Overall Planning, Forecasting and achievement of the set branch targets

Major Achievement:

Increased Productivity of the branch by 75% in second month of joining
Post my joining I was able to make Second Half of fiscal has deliver 200% plus compared to First Half.
Got 5 new dealers into fold of ITGI with large volumes within the span of 2 months.
Added few SME Agents who would give a Crore plus premium in one fiscal.
Exceeded Targets Set Achievement for Fiscal 2014-15. YOY Growth at 117%
Rating score given is 3.93 from Appraiser & 3.73 from Accepting Officer Final Score) for my performance which stands for Exceeded & Surpassed all Expectations.
Final Performance Grade A from HR which is highest possible Grade for performance.

Demonstrating leadership position in managing and running this Branch and this region.
•Preparing roadmap, strategizing, executing plans.
•Budgeting, Planning in line with company objectives.
•Focus on deliverables and achievement of the set Targets.
•Operations & Claims Management.
•Managing all Channels Banca, Retail, Corporate, Agency, DST. Handling a Team Size of 21 nos.
•Managing relationship of Bancassurance business with 72 Bank Branches of Indian Overseas Bank, Karnataka & Allahabad Bank.
•Addressing all Branch & Chief Mgrs of Bank including Credit & Second line Mgrs for any Bancassurance Issues & training SP's of all banks. Ensuring to minimize the Seepage & maximum insurance penentration.
•I am the first person of USGI in this location and I have established the Branch at Visakhapatnam Location and positioned this Branch to take best advantage of the growth prospects available in this market in this region.
•One of the Major Achievement during this period - Building Branch Team from scratch. In short span of 6 months - I have cracked 8 Motor Dealership, added Corporate & SME clients.
•Exceeded Set Targets for the financial year 2010-11 & Stood No.2 position in Entire South Zone in terms of achievement % and No.1 position in terms of Retail business % achievement.
•For financial year 2011-12 achieved highest growth on YOY basis in my Zone. 96% achievement vs set targets. For FY 2012-2013 achieved set targets in Motor Dealer + Retail Agency + Retail MA + Banca Channel. Always stood at par with the set targets

As Head of the Branch at Vizag and I’m responsible for Performance of the Branch, Planning & Budgeting Annual Plan, Generation of Non Motor Quotes & liaison with Corporate Underwriting, Operations Management at the level of Customer Satisfaction and to ensure planned procuring of premium and achieving the premium target of the Branch.
Managing entire Branch Team consisting of Relationship Mangers, Agency Manager, Territory Sales Manger, and Sales Officers, DST Team.
Handling SME, Corporate Clients Directly, Channels, Bancassurance also handling issues of Insurance Agents & Broking Intermediaries. All major locations (Visakhapatnam, Srikakulam, Vizianagaram, Kakinada, and Rajahmundry) of Coastal AP are covered by me under Vizag Branch Office.

Major Achievement: I have achieved more than 100% YOY growth of the Branch in my tenure in terms of premium procurement. Improved the documentation part also designed & implemented the QC and ensure that the proposals generated as policies without any errors

Mobilizing general insurance business in all product lines, including Marine, Fire, Motor, Personal Accident, CAR, EAR, MBD, and ancillary products.
Managed to get business in corporate and other market, directly and through brokerage sources, by taking advantage of emerging market opportunities.
Leading a team of 4 Relationship Managers covering Areas are Vizag, Vizianagaram, Srikakulam, Kakinada, Rajahmundry, and Vijayawada. Facilitating team approach to achieve organizational objectives and enhance employee morale.
I have met and exceeded the targets set
Established business with new corporate clients by giving competitive offers, by convincing and providing complete information, insurance solutions and by beating out the old loyal insurers.
Working out best offers and estimates for clients, processing the data and other information and making a through decision

Business Development.

Mobilizing general insurance business in all product lines, including Marine, Fire, Motor, Personal Accident, CAR, EAR, MBD, and also in life insurance products for some time.
Provided insurance products primarily to medium and small-scale enterprises and other customer.
Supported in providing complete insurance solutions to large corporate.
Also had an opportunity to teach insurance trainees at out training center, with practical approach and practical examples.
I have met and exceeded the targets set and was awarded with two promotions in one year apart from bonuses and incentives.
Established business with new clients and have built a very strong clientele base by excellent contacts relationship, dedication and self-motivation.

Sales and Marketing in insurance sector - General Insurance
•Marketing experience with preparation of corporate/sme quotes of various insurance products and services.
•Negotiation tactics, customer relations, follow up.
•Strong problem-solving skills, ability to develop creative and practical solutions.
•Highly organized and efficient. Ability to communicate information effectively, highly developed interpersonal and relationship building skills and inspire trust in clients and colleagues alike.
•Extremely capable manager and can lead large team.


Key Result Areas


Team Management:
•Recruiting, mentoring and imparting training to the field functionaries to ensure sales and operational efficiency.
•Creating and sustaining a dynamic environment for development and motivating team members.

Strategic Planning
•Projecting the monthly sales, fixing the sales targets for the sales team
•Streamlining existing processes to enhance efficiencies while minimizing operational time/costs.

Marketing / Business Development
•Leading sales and marketing operations & accountable for sales growth and driving sales initiatives in order to achieve business goals.
•Conducting competitor analysis for keeping abreast of market trends.
•Identifying and developing new strategies and maintaining relationships with customers, Channel Partners, Motor Dealership's to achieve the set targets.

Customer Relationship Management
•Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
•Attending to client’s needs & complaints and undertaking steps for effectively resolving them.