COMPUTER OPERATOR
Ncell Telecom
Total des années d'expérience :5 years, 6 Mois
Experience in all aspects of customer services-dealing with inquiries over phone and face to face
Successfully promote positive customer care, helping as much as possible
Communication with a friendly and professional manner
Actively greeting customers and maintaining the level of conversation
Prioritizing workloads as and when customers come in with different issues or problems, ensuring customers waiting receive and explanation and apology
Listening and helping to the customers as much as possible to solve the problems
After selling the products check the forms and upload them into company’s software
Check the official mails and reply if necessary
Ordering the stocks by E-mail or phone calls
Continually following up to the retailers and inform them about the product’s facilities by mail and phone calls.
Familiar with all available phones as well as upcoming models
Explain option to the customers and recommend best-fit choices
Offer phone accessories and phone insurance to improve sales total
Give the customers every single details about the product and their benefits
Merchandise store displays to keep store environment visually appealing and optimized for equipment promotions
Answer customer’s question and addressed service issue and complaints in person and via phone calls
Assisted customers in selecting products that best fit to their lifestyle, preference and personal needs
Easily handle technical tasks such as transferring contacts and photos and setting up new phones with updates and account connections etc.
I was dedicated and hard labored student.
I was dedicated and hard laboring student occupied the percentage of 49.4%.
