Website Development, Poster, and Graphic Designing
WCGM
مجموع سنوات الخبرة :3 years, 1 أشهر
Created a dynamic website for WCGM using Wix.com, enhancing brand aesthetics and functionality.
Increased user interaction by 30% through features like an intuitive online booking form for scheduling appointments.
Designed visual content for marketing, including social media graphics and promotional materials using Figma.
Design and execute UAT test plans, scenarios, scripts, and procedures.
Conduct functional, integration, and regression testing.
Log all issues and defects accurately in the system.
Create and update status reports on all tests.
Store and maintain test plans, scenarios, and scripts for future reference.
Assist in creating UAT process documentation.
Work with IT/QA and development teams to resolve issues.
Support code deployment and act as the first escalation point.
Provide expert guidance on UAT processes.
Train and support teams to ensure high adoption rates.
Act as a liaison between stakeholders and technical teams.
Conduct reviews and demos to enhance user satisfaction.
Lead product and IoT deployment projects to boost user engagement.
Develop roadmaps for seamless IoT integration.
Analyze data with InfluxDB and MQTT to increase feature adoption.
Create dashboards in InfluxDB and Metabase for strategic decisions.
Manage partnerships to optimize fleet operations.
Administer user access and permissions on internal platforms.
Maintain daily profit and loss sheets in Excel for planning.
Collaborated with the IoT R&D team to understand system requirements.
Performed system integration tests, including software components from other teams.
Identified, logged, and tracked defects; analyzed test results and communicated risks to relevant teams.
Developed IoT testing strategies, including environment setup and test case creation.
Acted as the primary point of contact for IoT testing.
Addressed and resolved customer issues for Sears Partsdirect, achieving a 98% customer satisfaction rate.
Interacted with customers to understand and meet their needs, improving first-contact resolution by 20%.
Met or exceeded all performance goals consistently.
Completed in-depth reviews of market conditions and customer preferences to enhance service delivery.