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Soud Bahrouh, SENIOR CALL CENTER AGENT & SOCIAL MEDIA ASSISTANT

Soud Bahrouh

SENIOR CALL CENTER AGENT & SOCIAL MEDIA ASSISTANT·Safat Home - AlGhanim Industries

Kuwait

Bachelor's degree, Marketing

Work experience

Total years of experience: 7 years, 6 months

SENIOR CALL CENTER AGENT & SOCIAL MEDIA ASSISTANT

January 2023 - Present

Safat Home - AlGhanim Industries

Al Kuwait, Kuwait

January 2023 - Present

professionalism.
Identify client needs and provide accurate information
using SAP and Flash Desk.
Support the marketing team by managing and monitoring
company social media platforms.
Company industry:
Retail & Wholesale

HUMAN RESOURCES ADMINISTRATOR

January 2019 - January 2023

Ministry of Education,

Sabah as Salim, Kuwait

January 2019 - January 2023

Enter employee leave records into Civil Service
Commission systems.
Company industry:
Primary, Prep, & Secondary School
Job role:
Human Resources and Recruitment

Education

AL-ZAYTOONAH UNIVERSITY OF JORDAN

January 2019

January 2019

Bachelor's degree, Marketing

Jordan

Skills

HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
DIGITAL COMMUNICATIONS
Intermediate
DIGITAL COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
MICROSOFT OPERATING SYSTEMS
Intermediate
MICROSOFT OPERATING SYSTEMS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate

Languages

English

Beginner

Arabic

Beginner