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Soufiane Benamar, RECEPTIONIST

Soufiane Benamar

RECEPTIONIST·Hotel & Hospitality Sector,

Algeria

Diploma, محاسب

Work experience

Total years of experience: 7 years, 9 months

RECEPTIONIST

July 2022 - Present

Hotel & Hospitality Sector,

Algiers, Algeria

July 2022 - Present

• Managing front-desk operations for a busy hotel, ensuring a 5-star guest
experience.
• Handling reservations and check-in/out procedures with high efficiency and
accuracy.
• Communicating effectively with international guests in English, French, and
Arabic.
• Maintaining accurate guest records and processing payments securely through
POS systems.
• Assisting management with daily administrative tasks and optimizing staff
scheduling.
• Recorded daily financial transactions and ensured 100% accuracy in data
entry.
• Verified invoices and supported the finance team in preparing monthly
financial reports.
• Conducted account reconciliations and successfully identified financial
discrepancies.
• Collaborated across departments to maintain organized and accessible
financial documentation.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist

July 2022 - Present

Hotel & Hospitality Sector

Algiers, Algeria

July 2022 - Present

Managing front-desk operations for a busy hotel, ensuring a 5-star guest experience.
Handling reservations and check-in/out procedures with high efficiency and
accuracy. Communicating effectively with international guests in English, French,
and Arabic. Maintaining accurate guest records and processing payments securely
through POS systems. Assisting management with daily administrative tasks and
optimizing staff scheduling.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist

April 2021 - Present

Bladi palace

Bechar, Algeria

April 2021 - Present

Company industry:
Tourism, Museum, & Cultural
Job role:
Administration

ACCOUNTANT ASSISTANT

July 2018 - July 2020

Private Company,

Algiers, Algeria

July 2018 - July 2020

• Recorded daily financial transactions and ensured 100% accuracy in data
entry.
• Verified invoices and supported the finance team in preparing monthly
financial reports.
• Conducted account reconciliations and successfully identified financial
discrepancies.
• Collaborated across departments to maintain organized and accessible
financial documentation.
Company industry:
Other Business Support Services
Job role:
Accounting and Auditing

Accountant Assistant

July 2018 - July 2020

Private Company

Algiers, Algeria

July 2018 - July 2020

Recorded daily financial transactions and ensured 100% accuracy in data entry.
Verified invoices and supported the finance team in preparing monthly financial
reports. Conducted account reconciliations and successfully identified financial
discrepancies. Collaborated across departments to maintain organized and
accessible financial documentation.
Company industry:
Other Business Support Services
Job role:
Accounting and Auditing

Accountant accountant

January 2018 - January 2020

سونلغاز

Bechar, Algeria

January 2018 - January 2020

Company industry:
Energy & Renewables
Job role:
Management

Education

institute

July 2018

July 2018

Diploma, محاسب

Algeria

GPA (point): 20 out of 20

GPA (point): 20 out of 20

Institute of Management and Administration

January 2016

January 2016

High school or equivalent, Management and Administration

Algeria

Administration Institute of Management and Administration

January 2016

January 2016

High school or equivalent, Management and

Algeria

Institute of Management andAdministration

January 2016

January 2016

High school or equivalent, Management

Algeria

Skills

Management
Intermediate
Management
Intermediate
Marketing
Beginner
Marketing
Beginner
COMPUTATIONAL THINKING
Intermediate
COMPUTATIONAL THINKING
Intermediate
Receptionist
Expert
Receptionist
Expert
Front Office
Expert
Front Office
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert
ADAPTABILITY
Expert
ADAPTABILITY
Expert
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Sales
Intermediate
Sales
Intermediate
Public Relations
Intermediate
Public Relations
Intermediate
Administrative
Intermediate
Administrative
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Memberships

منظمة خيرية

منشط

June 2023

Training and Certifications

Certifications
Driving License: Full / Valid
manager of reception
especially
Nov 2023
Training
Skills development
especially
May 2024

Hobbies and interests

passenger transport
Worship, reading, writing, and sports

A testament to hard work