souhir ellouze

 Handled virtually every aspect of business, from ordering supplies, to supporting MD and Office Manager. Shouldered inventory, HR and managerial functions as well as administrative, clerical and receptionist duties. Served as sole contact to corporate office. Processed timecards and expenses for 30+ employees.
Achievement : Recruited to clean-up unstructured office operations due to increasing activity. Immediately set-up processes and procédures and worked tirelessly to gain control of heavy workload

 Enabled CEO to become more productive by handling a wide array of executive office tasks, including screening phone calls, preparing correspondence/memos and creating new processes/procédures. Build and led a highly effective office support team by hiring, training new employees. Maintained strict confidentiality with sensitive information, Financial documents, client records and personal matters.
Achievement : Carved out and fulfilled critical role in this temporary position due to a replacement, working for CEO who was often unaivalable and consumed with additional obligations.

 Provided Administrative support to 200+ employees. Advances objectives of CIO and executive staff, organizing schedules, travel plans, Monthly and annual seminars, staff meetings and filing systems. Prepared and handled correspondence, reports, présentations  with speed and accuracy.
Achievement : Hired for a temporary period for a replacement into Information Security Department. Quickly learned environment and worked independly.

Provided Administrative support to 50+ employees. Advances objectives of CIO and executive staff, organizing schedules, travel plans, staff meetings and filing systems. Prepared and handled correspondence, reports, présentations and memos with speed and accuracy.
Achievement : Hired into Information Security Department for the first time. Quickly learned software and independly handled large-sized projects for hands-off Director.

Provided a full range of support for Senior Manager and  8 managers reported to him directly. In charge of the daily report, organizing schedules, travel plans, ordering full range of stationnery, Circulate weekly Conference call report and weekly report for Managers,  Preparing Payroll and Financial report.
Achievement : First relevant experience in UAE. Promoted company and supported the development of operations department by coordinating and attending seminars.

Provided HR and administrative support for 2 Managers. Duties include general clerical, recruitment and project based work. Receiving applications, record in HR Database and send acknowledgement letters to candidates who have applied for positions. Arranging interviews in accordance with panel member's availability. Preparing all new contracts.
Achievement : Initiated and designed quarterly teambuilding events for a site management team using a range of different resources and facilities to build relationships, develop teamwork and ensure consistent behaviours.  

 Provided Administrative support for 3 Managers. Coordinating all projects work flow. Keeping projects on Schedule. Developping policies and procedures internally to ensure consistent performance of routines. Organizing schedules, meetings and travel.
Achievement : Led smooth relocation of entire company for 100+ employees in less than one week to a new facility during Director's absence.

Processing customer orders. Creating new customers profile form on Oracle system. Customer support: claims, pricing, deadline and order's status. Managing Sales logistics for every status for the orders. Communicating with suppliers for following deliveries status.
Achievement : Improvements in customer service and customer satisfaction scores. Contributions to sales growth. Reductions in customer service operating and overhead costs