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soumaya perou , HOST & GUEST RELATIONS COORDINATOR

soumaya perou

HOST & GUEST RELATIONS COORDINATOR·AIRBNB EXPERIENCE

Morocco

Diploma, graphique designer

Work experience

Total years of experience: 0 years, 1 months

HOST & GUEST RELATIONS COORDINATOR

January 2026 - January 2026

AIRBNB EXPERIENCE

Rabat, Morocco

January 2026 - January 2026

• Hosted and coordinated experiences for international travelers.
• Managed reservations, logistics, and guest communications.
• Maintained excellent guest satisfaction through proactive service.
• Leveraged fluency in English, French, and Arabic to support multicultural
guests.
Company industry:
Call Centers & Customer Care Outsourcing

Education

Epag

July 2025

July 2025

Diploma, graphique designer

Morocco

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate

Languages

English

Beginner

Arabic

Beginner

French

Beginner