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soumia jeljal, CRM Developer (Customer Relationship Management Developer)

soumia jeljal

CRM Developer (Customer Relationship Management Developer)·Jaidah Group

Qatar

Diploma, marketing management

Work experience

Total years of experience: 3 years, 11 months

CRM Developer (Customer Relationship Management Developer)

February 2017 - June 2018

Jaidah Group

Doha, Qatar

February 2017 - June 2018

CRM

Company industry:
Motor Vehicle Passenger Transport
Job role:
Marketing and PR

front desk supervisor and sales coordinator

December 2013 - May 2016

Lexington Gloria hotel

Doha, Qatar

December 2013 - May 2016

• Answer phone calls and redirect them when necessary
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms
• File and update contact information of employees, customers, suppliers and external partners
• Support and facilitate the completion of regular reports
• Develop and maintain a filing system
• Check frequently the levels of office supplies and place appropriate orders
• Make travel arrangements
• Document expenses and hand in reports
• Undertake occasional receptionist duties

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

gate university

January 2020

January 2020

Diploma, marketing management

Egypt

GPA (rating): Good

GPA (rating): Good

grade b

mohammed 5

June 2012

June 2012

Bachelor's degree, bachelor of science of Arabia or humans

Morocco

GPA (percentage): 12%

GPA (percentage): 12%

Skills

Microsoft Windows
Expert
Microsoft Windows
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
System X
Expert
System X
Expert
Opera
Expert
Opera
Expert
I am holding a degree of Bachelor of Science Major in Arabic Language. I worked in Sobriquet Sales C
Expert
I am holding a degree of Bachelor of Science Major in Arabic Language. I worked in Sobriquet Sales C
Expert
Business Administration Diploma
Expert
Business Administration Diploma
Expert
Self –motivated and eager to accomplish tasks efficiently and effectively.
Expert
Self –motivated and eager to accomplish tasks efficiently and effectively.
Expert
Microsoft office- hotel management- sap and arable programs - power points- emails- word- excel
Intermediate
Microsoft office- hotel management- sap and arable programs - power points- emails- word- excel
Intermediate
Strong Work Ethic, Self-Confidence and Leadership
Expert
Strong Work Ethic, Self-Confidence and Leadership
Expert
Microsoft Windows
Expert
Microsoft Windows
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
System X
Expert
System X
Expert
Opera
Expert
Opera
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
business development
Apr 2020
marketing management
Apr 2020

Hobbies and interests

Writing
Traveling
Reading
Singing