Software Quality Engineer
IGTINAM
Total years of experience :6 years, 8 Months
• Develop standards and procedures to determine product quality and release readiness.
• Works together with the software developer to enhance and improve programs
• Discover bugs within software.
• Create detailed test cases on Cucumber studios.
• Reporting issues on TFS.
• Estimate and prioritize testing activities.
• Perform manual testing.
• Testing API’s.
• Conduct UAT sessions.
• Perform different testing types such as (System testing, sanity testing, smoke testing, interface testing, regression testing, acceptance testing, usability testing).
Working as freelance on different projects.
Create detailed, comprehensive, and well-structured test
plans and test cases.
• Writing test cases using Gherkin language.
• Writing test cases on cucumber studio and link the case
directly with JIRA.
• Estimate and prioritize testing activities.
• Identify, record, track bugs.
• Discover bugs within software.
• Perform Manual and Automated Testing.
• Testing Mobile apps and websites.
• Testing API’s.
• Perform different testing types such as (System testing, sanity
testing, smoke testing, interface testing, regression testing,
acceptance testing, usability testing).
• Track issues and testing process on JIRA.
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• Meet with internal teams (developers, product manager, and
UI/UX) to identify system requirements.
• Working in Agile/Scrum development process.
• Review user interface for consistency and functionality.
• Research and analyze product features.
• Participate in software quality interviews.
• Participate in planning meetings.
Projects: -
• MobileNOC App and Website, Networking,
Coordinate with clients to resolve all account issues and
escalate all unresolved issues to management.
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• Maintaining a positive, empathetic and professional attitude
toward customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions,
comments and complaints.
• Providing feedback on the efficiency of the customer service
process.
• Ensure customer satisfaction and provide professional
customer support.
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Third place in the technology branch at National Technology Parade -
Third place in the technology branch at National Technology Parade -
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