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Souvik Nandi, Data Engineer

Souvik Nandi

Data Engineer·Serco Group Plc

Great Britain (UK)

Master's degree, Business Analytics

Work experience

Total years of experience: 15 years, 2 months

Data Engineer

June 2025 - Present

Serco Group Plc

Birmingham, United Kingdom Hybrid

June 2025 - Present

• Contributing to data transformation, reporting, and analytics initiatives across operational and asset management domains.
• Modifying and troubleshooting SQL queries, validating reporting outputs, and supporting SSRS report migration, testing, deployment, and scheduling activities.
• Contributed to data modelling activities including asset hierarchy creation, maintenance-to-asset mapping, and consolidation of reporting requirements supporting system migration and reporting improvements.
• Collaborated with business stakeholders and technical teams to investigate issues, validate outputs, and improve reporting quality and data accuracy.
• Contributed to predictive analytics initiatives using Databricks notebooks to analyse historical fleet maintenance data and support maintenance cost and activity forecasting.
• Leveraged Microsoft Copilot, ChatGPT, and Databricks Genie to support analytical development, SQL generation, troubleshooting, forecasting activities, and documentation.
• Building practical experience with Microsoft Fabric and modern cloud-based analytics platforms through hands-on project exposure and self-directed learning.

Company industry:
Public Administration
Job role:
Information Technology

Corporate Reporting Analyst

September 2022 - May 2025

Serco Group Plc

Birmingham, United Kingdom Hybrid

September 2022 - May 2025

• Led the development and enhancement of Power BI dashboards, semantic models, KPI reporting, and SQL reporting solutions for finance and operational stakeholders across multiple business units.
• Designed and maintained Power BI semantic models using dimensional modelling and star schema principles, building interactive dashboards with DAX, Power Query, bookmarks, drill-through functionality, tooltips, dynamic measures, and advanced reporting techniques.
• Developed end-to-end reporting and analytics solutions by gathering business requirements, translating stakeholder needs into reporting solutions, and delivering actionable insights to support decision-making.
• Developed automated Power BI Dataflows, Power Automate workflows, SharePoint-integrated solutions, and Power Apps forms supporting Microsoft Dynamics integration, automated data movement, report refreshes, structured data capture, and business process automation, reducing manual effort by 60% and saving more than 100 hours annually.
• Managed Power BI workspaces, report publishing, deployment activities, refresh schedules, access permissions, and Row Level Security (RLS) to support secure enterprise reporting.
• Delivered executive and operational performance reporting, KPI monitoring, trend analysis, and business insights to support strategic and operational decision-making.
• Coordinated stakeholder priorities, reporting governance, documentation, data validation, reporting standards, and business requirements to ensure accurate and consistent reporting outputs.
• Provided technical guidance to junior analysts, supported knowledge-sharing initiatives, and collaborated across business and technical teams to deliver reporting improvements.
• Leveraged Microsoft Copilot and ChatGPT to accelerate report development, SQL generation, analysis, documentation, troubleshooting, and reporting activities.
• Served as Data Protection Champion for the Corporate Reporting team, supporting GDPR compliance, governance awareness, and secure data handling practices.

Company industry:
Public Administration
Job role:
Information Technology

IT Analyst II

August 2015 - August 2021

Neovia Logistics Services India Pvt. Ltd.

Bengaluru, India

August 2015 - August 2021

• Supported operational reporting, business analytics, and performance monitoring activities across logistics operations.
• Worked closely with business and IT stakeholders to gather requirements, improve reporting processes, and support decision-making through data and reporting insights.
• Led knowledge transfer activities and mentored team members to ensure continuity of reporting processes, business rules, and analytics knowledge.
• Managed SAP system upgrades, user access control, and support for large-scale operations.
• Used SQL and Power BI to extract, transform, and visualise data across multiple business units.
• Prepared SOPs for SAP system refresh procedures (pre/post checks) and internal reporting processes.
• Created handover documents with annotated screenshots to support global team coordination and
continuity.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Information Technology

Application Software Development Consultant

April 2013 - August 2015

NTT Data GDS Private Limited

Bengaluru, India

April 2013 - August 2015

• Managed SAP system implementation, including user management, client administration, and performance
optimization.
• Collaborated with cross-functional teams to ensure successful project delivery and effective communication with stakeholders.
• Documented project implementation steps, issues, and resolutions, maintaining a comprehensive knowledge
base.
Achievements:
• Led the seamless knowledge transfer and project transition from Germany to India for Mercedes-Benz, managing the India team throughout.

Company industry:
IT Services

Associate Consultant

April 2010 - March 2013

HCL Technologies Ltd.

Bengaluru, India

April 2010 - March 2013

• Provided SAP support and user administration, created documentation for issue resolution and change
tracking.
• Supported continuous service improvement through structured incident analysis and reporting.

Company industry:
IT Services

Education

The University of Surrey

September 2022

September 2022

Master's degree, Business Analytics

United Kingdom

GPA (percentage): 71.42%

GPA (percentage): 71.42%

West Bengal University of Technology

September 2009

September 2009

Bachelor's degree, Computer Science

India

Skills

DATA ENGINEERING
Intermediate
DATA ENGINEERING
Intermediate
MICROSOFT AZURE
Intermediate
MICROSOFT AZURE
Intermediate
DATA ARCHITECTURE
Intermediate
DATA ARCHITECTURE
Intermediate
GENERATIVE ARTIFICIAL INTELLIGENCE
Intermediate
GENERATIVE ARTIFICIAL INTELLIGENCE
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
CREATIVE THINKING
Expert
CREATIVE THINKING
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
Expert
DATA TRANSFORMATION
Expert
DATA TRANSFORMATION
Expert
DATA MODELING
Expert
DATA MODELING
Expert
ENTHUSIASM
Expert
ENTHUSIASM
Expert
DECISION MAKING
Expert
DECISION MAKING
Expert
ANALYTICAL THINKING
Expert
ANALYTICAL THINKING
Expert

Languages

English
Beginner
Bengali
Beginner
Hindi
Beginner
German
Beginner

Training and Certifications

Certifications
Coursera: Pursuing Generative AI (GenAI) Training
Datacamp: Pursuing DBT (Data Build Tool) Training
Datacamp Track: Data Fundamentals with Python
SQL for Data Analytics
Oracle Certified Associate Database Administrator – 11G