Sreedevi Radhakrishnan

downtime and ensure continuous operation.
• Collaborated with development teams to
escalate and resolve complex technical issues,
contributing to product improvement and
enhancement.
• Developed and maintained support
documentation, including FAQs, and
troubleshooting guides, to facilitate efficient
issue resolution and knowledge sharing.

ensure compliance with quality standards and

• engineers
engineering projects, including inspections,
drafting plans, and conducting testing.
• Utilized AutoCAD and structural analysis
software to develop detailed designs and
calculations.