Manager - spare parts
Mohsin Haider Darwish LLC
مجموع سنوات الخبرة :17 years, 7 أشهر
Inventory management
Coordination with Principal for prompt availability of spare parts.
Handling 18 OEM companies around the globe.
Key Result Areas:
● Managed several parts programs with Service Team in order to increase Parts
Sales; monitored all activities in export business across Arab & African
countries
● Spearheaded 3 parts sales staff and 6 inventory staff; administered the key
accounts of fleet owners
● Developed, reviewed and reported the business development division’s
strategies and ensured the strategic objectives are well understood and
executed by the team
● Impacted organization profitability through effective strategic and
tactical management decisions and new business development
● Steered business operations for the profit center with a view to realize pre-
planning sales and revenue targets; formulating profit center budget for
operational / business development activities
● Overseeing formulation of service budgets, forecasts & operational plans and
implementing cost-saving measures while maintaining the profitability
● Generating service revenue by meeting budgeted targets by developing new
service procedures and strategies to increase productivity & profitability
● Ensuring maximum customer satisfaction by providing them with pre/post
service assistance and achieving delivery & quality service norms
Highlights:
● Played a pivotal role in improving the parts availability
● Successfully reduced the logistics cost on inventory that led to reduction in lead
time and increase in sales & revenue
● Conferred with award from Hino Motors for “Best Reporting Part
Department for year
● Performed several market penetration activities for the re-launch of HINO Trucks across Oman
● Spearheaded team of 2 sales support staff at Sohar Branch, Oman
Highlights:
● Successfully launched & established Caterpillar Products across Kerala
● Initiated efforts, analyzed the business potential, conceptualized & executed
several strategies in order to drive sales; augmented turnover and achieved the
set periodical targets
● Introduced aftermarket activities of Caterpillar Products like Excavators,
Backhoe Loaders, Wheel Loaders
Supply Chain and Logistics
specialization in Robotics
Science