Relationship Manager
SBI Mutual Funds Wealth
Total des années d'expérience :13 years, 4 Mois
• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors
• Resolve issues with services and customer complaints
• Refer clients to inhouse service experts, as needed
• Reach out to potential customers to generate new business
• Perform administrative duties
• Pitching products and/or services
• Maintaining fruitful relationships with customers
• Researching organisations and individuals online/offline to identify new leads
and potential new markets
• Advise customers on company services for their needs
• Resolve issues with services and customer complaints
• Refer clients to inhouse service experts, as needed
• Reach out to potential customers to generate new business
• Perform administrative duties
• Pitching products and/or services
• Maintaining fruitful relationships with customers
• Researching organisations and individuals online/offline to identify new leads
and potential new markets
Highly organized with a profound ability to multi-task and up-to-date on the banking and its functions.
Able to work in a team environment and able to get along and relate to people with different backgrounds and cultures
Verification of documents and report sending to the bank for the loan applied by the clients.
Customer service - plan and execute marketing strategy to build customer relationship to improve customer loyalty
Monitor customer satisfaction, activities, market trends etc.
Implement business development strategy to improve banking service performance.
Continuous touch with the bank, as we are doing services for the bank and the clients.
OFFICE ADMINISTRATIONS, MAN POWER DISTRIBUTIONS, SITE CO ORDINATIONS, PURCHASE AND ITS DOCUMENTATIONS .Responsible to organize, lead, plan and control the functions of good office
Administrations.
Manpower Distribution of workers to different sites and its documentations
Mobilizations of labour resources to respective project sites in consultant with GM and Engineers.
Maintenance of attendance report of the staffs and workers in the company.
Making of the camp daily report- CDR.
Site Co ordination with the engineers.
Maintenance of the Gate passes issue clearance and File room.
Co ordination with Transport in charge in mobilization of workers to the sites.
Co ordination with the camp and camp boss regarding the mobilization of workers and new arrivals.
Document Controller and Tender making responsibilities.
Purchase and LPO making and its documentations.
Cross checking and verification of salary statements and Time sheets.
Marketing of Manpower, Street Lights, MEP works of our company.
Getting Quotations and making of LPO for these supply workers and act as HR coordinator.
Under gone training at OWLS AG Austria for street lighting assembling and installations and their marketing.
SALES OF ALL FINANCIAL PRODUCTS