SREENATH CK

Manage department's staff and teams by planning their utilization, communication,
overseeing their performance, recruitment, training, and development to ensure high levels
of engagement and competence.
➢ Responsible for monitoring cost & resource efficiency and measuring performance.
➢ Monitoring project and providing reports and consolidated outlines to senior leadership.
➢ Drafting new and improving existing project management office policies and processes.
➢ Building cohesion within the team and motivating the team to produce quality work.
➢ Defining and embedding project control and governance.
PMO for ADDC-AMI Project (ADWEA), Client: Etisalat
➢ Project management, including setting deadlines, prioritizing tasks, and assigning team
members to various deliverables.
➢ Continuously evaluating projects to ensure they are meeting company standards, adhering
to budgets, and meeting deadlines.
➢ Managing the complete lifecycle of a project with project teams of 250+ people.
➢ Client management with regular statistics of the project, meeting expectation and handling
escalations.
➢ Analysing project data, including project budgets, operating costs, risks, and resource
allocation.
➢ Responsible for overall P&L of the project and maintaining profit margin by acting where
needed.
➢ Promoting the use of Agile methodologies.

Achievements
✓ Bagged Best performer of the Month Award 6 times during the tenure from the CSFM
department.
Duties and Responsibilities
➢ Directly managing a team of 140 technicians, 6 Supervisors and a total of 230+ staffs.
➢ Manage day-to-day operations, including allocations of resources, escalation
management and training needs analysis for GPON, ISP & OSP.
➢ Responsible maintaining staff productivity and achieving team KPIs and SLAs across NE.
➢ Managing Fleet System-Allocation, Maintenance (Vendor), Compliance of UpToDate
regulations and implemented Cost Optimized fleet model over NE.
➢ Implementing programs and policies in training, compensation structures, benefits
packages, incentives and new-employee orientation.
➢ Staff development, mediation, conflict resolution, benefits and compensation, HR
records management and HR policies development.
➢ Study and Implementation of Cost Optimization plan every year as per the Management
perspectives.
➢ Handled and completed Technology Migration project over NE for over 10k+customers.
➢ Handle projects within the department from conception to completion by involving all
stakeholders within the organization with the coordination of senior management & PMO.
➢ Preparing MIS, Project Reports for project evaluation and submitting to management.
➢ Formulate, implement, and track career path & individual development plans of each
member in the team including the training and deployment of newly hired staffs.
➢ Work with various internal teams (eg: Resource Management, Logistics, HR etc.) for
process improvements and maintain management workflows.

➢ Setting performance objectives and targets as per management standards in SAP
system, monitoring and preparing MIS reports on weekly/monthly basis.
➢ Assessment of employee skills, technical abilities and professional knowledge by
conducting Knowledge Assessments at intervals.
➢ Preparing and circulating monthly reports to management on staff productivity,
performance, team performance and timely requirements.
➢ Keeping record of employee attendance and submitting to Vendors & Resource
Management, and planning of staff Annual Leave in SAP system.
➢ Coordinating and conducting different departmental events, management visitsmeetings and Team Activity Programs.

➢ Installation, Termination, Testing and Commissioning of GPON network equipments.
➢ Site survey, Installation and Termination splicing of Optical & Cat6 cables.
➢ Installation & Configuration of ONT’s, Routers and other CPEs at Customer premises.
➢ Fault identification and rectification of Etisalat’s customer GPON network.
➢ Handling of OTDR, Power meter, Splicing Machine and applications such as FTA, FSM,
eNRM, PMS to verify end to end connectivity and ensuring QoS.

Responsible for managing backups and tape rotation
 Diagnose and resolve technical issues
 Undertake small to medium-sized IT projects as instructed by the IT Manager
 Support and maintain MS Server/Desktops and MS Exchange

➢ Installation and Maintenance of Networking solutions to various clients.
➢ Configuring Network components & troubleshooting.
➢ Install all new hardware, systems, and software for networks.
➢ Install, configure, and maintain network services, equipment and devices