Customer Support Executive
Sutherland Global Services
Total years of experience :5 years, 3 Months
Reported to the Programme head, gave technical support over phone for a voice based financial process.
Programmers Global is a company specialized mainly in website designing and software development. Duties included, design and coding of the different web application projects using C# and ASP.Net.
Undergone training in developing desktop applications using Visual Basic and ASP.Net.
Provided technical support to potential clients, consultants and contractors regarding the instrumentation products, generated leads, follow-up, Coordinated and arranged meetings for sales Engineers with potential clients, prepared proforma invoices and quotations and enhanced sales.
Provided training to students in MS office and Oracle
Undergone training in various departments of the company that included short circuit analysis, preventive maintenance of machineries, relays and circuit breakers, review of electrical drawings.
First class