Sri Vidhya, Citizen Service Executive

Sri Vidhya

Citizen Service Executive

CMC Limited

Location
India - Chennai
Education
Bachelor's degree, Computer Application
Experience
4 years, 6 Months

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Work Experience

Total years of experience :4 years, 6 Months

Citizen Service Executive at CMC Limited
  • India
  • August 2011 to November 2012

CMC Limited (TATA Group) Passport Seva Kendra, Chennai August 2011 - Present
Working in the passport office with government officers as a Citizen Service Executive.
Responsibilities: General: Verification of documents, feeding the verified datas in the system, capturing the image and fingerprints, fetching the error-free datas to the next level for further processing.
Banking: DD entries, handling cash in - cash out, handling day-to-day transactions.
Administration: • Work allocation - Allotment of work to the available resources and reporting the full day workflow details directly to the management.
• Supervising - Monitoring the smooth workflow that does not hinder the day's productivity.
• Mentoring - Educating the new and old users in their area of weakness to deliver a quality work.

Computer Lab Tech. at Army Public School
  • India - Chennai
  • April 2009 to July 2011

• Took classes from standard I to standard VIII.
• Maintained the stock register of the computer lab.
• Maintained fees collection details of the students.
• Updated the new admissions and maintained the student’s data.
• Calculated depreciation for each and every item in the year ending. (For all departments)
• Maintained Property register of each and every department separately.
• Maintained stationeries.

Computer Instructor at Kendriya Vidyalaya Sangathan, DGQA
  • India - Chennai
  • June 2008 to March 2009

classes from standard III to standard VIII.
• Typing of question papers for all classes and maintain secrecy for that.
• Maintained the stock register of the computer lab.

Education

Bachelor's degree, Computer Application
  • at Deemed University
  • March 2003

S. No Course School/College Year % Grade BCA SCJSVMV (Deemed University) Kanchipuram 2000-2003 64%

Diploma, Call Centre Training
  • at The Stenographers Guild
  • January 2003

3 Call Center Training The Stenographers Guild 2003 "Passed"

High school or equivalent, Commerce with Computer Science
  • at St.Theresas Girls Higher Secondary School
  • April 2000

4 12th Standard St.Theresa Girls Hr.Sec.School 1999-2000 83%

Specialties & Skills

Administration
Handouts
Cash Handling
Customer Focus
BANKING
EDUCATING
INSTRUCTOR
MENTORING
WORKFLOW

Languages

English
Intermediate
Tamil
Expert

Training and Certifications

Mark sheet (Certificate)
Date Attended:
January 2003
Valid Until:
May 2003