Asst Operations Manager - Skechers
Apparel Group
Total years of experience :15 years, 4 Months
Asst Operations Manager - Skechers
• Handle Sales and Operations of all Exclusive Skechers stores across UAE
• Complete responsibility of Sales, KPI and SOP.
• Keep Operating Costs under control
• Implement Best Practices in pursuit of Operational Excellence.
• Recruit, review and appraise various levels of manpower
• Train Store Managers, Cluster Managers and Area Managers.
• New store openings (opened 30 stores in 2.5 years and still counting)
• Ensure compliance to systems, processes and procedures.
• Maintain optimum levels of stocks at all stores
Achievements:
- 104% budget achievement for 2016
- 130% budget achievement for 2015
- 2016 has seen a Year on Year growth of over 80% across the region, with 21 new stores being opened.
- Achieved scores of 90% to 100% in DSES (Mystery Audits)
- Reduced inventory shrinkage to 0.05%
- Increased Conversions from 6% to 12%
Store Director - Operations
• Store Operations (2 stores of Hamleys and 1 store of Timberland)
• Plan daily, weekly and monthly targets based on the annual budget
• Recruit and Train DSMs, ASMs, Consultants and Support Staff
• Conduct Appraisals
• New store openings
• Initiate Marketing and Promotional Activities - In Store and Mall SOH
• Provide insights for the Marketing and PR Teams
• Inputs for In-Store VM.
• Maintain Healthy Rapport with the Mall Authorities and Vendors
• Maintaining the Stock Position and Reorder Quantities.
• Reduce Inventory Shrinkage.
Achievements:
- Awarded the Best Manager of Reliance Brands Limited for the year 2012 at the Inaugural RBL Olympiad amongst 75 managers from different brands and geographies.
- Member of the President’s Council of RBL
- Chosen to represent Hamleys in the International Partner Meet in Feb 2014 at Hamleys London (Regent Street)
- Chosen to represent Hamleys India at the International Team Meet at Hamleys London (Regent Street) in July 2013
- Launched the Flagship store of Hamleys at DLF Place, Saket.
- Only Manager under Reliance Brands Limited to have managed Three Different Brands
Hamleys, HSP, Mumbai
- First five months saw Three of the Highest Ever Monthly Sale at this store.
- Achieved scores of over 90% in the last 3 Mystery Audits.
- Inventory Shrinkage reduced from 0.5% to 0.06%.
- 1 Deputy Manager was promoted as Store Manager and 1 Section Supervisor was promoted as Assistant Store Manager for the Thane Store
Hamleys, Chennai
- Youngest Store Director in Hamleys India
- Achieved scores of over 96% in 3 consecutive Mystery Audits.
- Reduced Store Stock Shrinkage from 1.0% to 0.1%
- Scored Highest Target Achievement Percentage in December 2012
- 2 FCs were promoted as Supervisor and 1 Deputy Manager was promoted as the Store Manager.
Timberland, Chennai
- First store in RBL to secure 100% score in Mystery Audit - Received a personalized letter, certificate and a trophy from the CEO
- Only store in RBL to have achieved its target in 9 out of 12 months 2012
- Received the Pan Asia Pacific award for the store with the Highest Year on Year Growth in the Asia Pacific Meet 2012 in Singapore
- 3 out of 4 FCs were all promoted as Manager, ASM and Regional VM. One of the FCs was chosen to represent the store teams for the Buying Meet in Portugal
- Received the best Visual Merchandising Award
- Highest Home Shopping Assignment for Timberland India that fetched sales of over 2 lakhs.
Paul & Shark, Chennai
- Store with a Highest Score in Mystery Audit for Paul & Shark India - Received a personalized letter from the CEO
- Conducted the First Trunk Show in Bangalore in June 2012 that fetched sales of over 10 lakhs.
Business Development Executive
• Supply Chain Analysis
• Account Management
• Client Relations
Achievements:
- Youngest BDE to be deputed in an Offshore Development Center
- Added a record 8 new accounts in the year 2009 in Kuala Lumpur, Malaysia which included WHO, Oracle, Dell etc.
- Headed a Fortune 5 Automobile Account in India.
Post Graduate Program in Retail Management
Bachelor of Commerce