Hajwa Alsadig, teller and customer support representative

Hajwa Alsadig

teller and customer support representative

مركز نور المممزر الطبي

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, علوم وتكنلوجيا الاغذية
Experience
2 years, 4 Months

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Work Experience

Total years of experience :2 years, 4 Months

teller and customer support representative at مركز نور المممزر الطبي
  • United Arab Emirates - Dubai
  • My current job since March 2024

providing assistance and support to customers before, during, and after a purchase or interaction with a company's products or services. This includes addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels such as phone, email, live chat, and social media. Effective customer service requires empathy, communication skills, product knowledge, and the ability to resolve problems

personal executive assistant at قناة سودانية ٢٤
  • Sudan - Khartoum
  • February 2021 to February 2023

Manage the GM’s schedule and coordinate meetings.
Handle emails, calls, and correspondence.
Arrange travel and accommodation.
Assist in preparing documents and presentations.
Take meeting minutes and follow up on action items.
Maintain confidentiality and handle sensitive informations
Organize files and record, Liaise with internal, and external contacts.
Anticipate the GM’s needs and provide, proactive support, Assist with administrative tasks as needed

Education

Bachelor's degree, علوم وتكنلوجيا الاغذية
  • at جامعة الزعيم الازهري
  • November 2015

I Learned about food from a scientific perspective. Understand how food is made, preserved, and kept safe to eat using science and technology. I learned how to test food, analyze data, and solve problems. And also learned how to communicate my ideas and work with others. I learned that it’s Important Knowing about food science helps make sure the food we eat is safe, healthy, and tastes good. It also helps create new kinds of food that people will en

Specialties & Skills

Marketing
Client Interfacing
Social Media
Organization
Microsoft Office
Administration
Management
Marketing
Preparation
Customer Service
Office Management
Office Administration
Problem Solving

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

MINI master in MBA (Certificate)
Date Attended:
February 2020