OPERATION PROFESSIONAL
IBM INDIA PRIVATE lIMITED
Total years of experience :12 years, 5 Months
Server system operations - L1 server support. Performing First level problem determination, Monitoring TEC Console, Ticket Queue and approve the changes.
Onsite customers with more than 3500 servers on Intel, AIX and various platforms. Roles of the servers comprises of production servers, Data base servers, Mail servers, Intranet Servers etc (24*7 support)